어반 바이 시티블루 키갈리(Urban by CityBlue Kigali)

It’s a hotel with great staff and good food

I had stay at this hotel for few day, the hotel is great, city is wonderful, people are amazing, helpful, and so friendly, I loved the food there, room is very nice and clean, staff are so professional, everyone is smiling and hurry to help you all the time. I do recommend this hotel for all travellers. And I do advise that you should visit Rwanda.

When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.

This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location. I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!

Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.

Lovely hotel. Staff are very efficient and helpful. Rooms are spotless. Food was very good. Bathroom was huge and so was the bedroom. Had 2 flat screen tvs , one facing the bed and the other in the seated area in the bedroom. Thoroughly enjoyed our stay abed would highly recommend it

The front desk team is really nice, very well trained. The rooms are spacious, the bed was comfortable but the carpet was stained and the wifi was not stable. The hot water was not turned on in my room so I had none - the person checking me in should have told me to switch on the geyser in the bathroom. The location is very convenient.

My friend and I had a great time tonight over Hot chocolates, thanks to Harriet, Songa and the team for being so cool and friendly! And the city view is nice, as the environment is! I loved it all!! Thank you:)

Spent a few days at Urbancity. The location is decent and staff were friendly; my room was huge but lacked practical options like plugs points near the bed. Beyond that the hotel was very noisy at times (like having to get out of bed and ask guests to be quiet at 2am kind of noisy). Breakfast was pretty basic; though coffees were good. Generally the hotel was problematic - Wi-Fi was sporadic at best and the lift was out of order. For a hotel charging premium rates around CHOGM it was distinctly average I am afraid.