Melbourne Kew Central Apartments Official

I booked and paid for this hotel immediately afterwards my circumstances changed, I asked for a refund and to cancel the booking within 10 minutes of the initial booking. No concession was given not even a partial refund. Do not bother.

酒店環境可以，出入方便，性價比高。

Proche du tramway, hôtel propre et conforme ! Personnel très agréable ! Je recommande pour un séjour d’une semaine, il y a beaucoup d’équipement dans la cuisine

Convenient location, well priced and overall the facilities are relatively new, not as bad as some of the horrifying reviews on Google Maps. However, during my stay the cleanliness was shocking, obviously someone has been slack or not getting paid enough to care. Had spider web hanging in my room, and the dust on bed head was quite thick. Half roll of toilet paper left when I checked in. Arrived 30 minutes late and the after hour check in lady needs to chill, made me standing at the car park for 45 minutes before she handed me the keys.

Location & communication are awesome. Cleanliness is hopeless. Previous guests hair everywhere, toilet bowl & sink probably not even wiped, so dirty to the point where you start laughing.

Booked 3 weeks in advance for 4 days for 3 people. Confirmation email received a day before we flew into melbourne reflected the booking for 3 people. When we arrived the very rude manager told us the room only accomodated 2 people but we had paid for 3 people. She was the rudest manager ive ever met and she refused a refund and hung up on us when we called. She shouldnt work as a manager, she is ruining the reputation of the business. Started legal proceedings to recover our refund. Avoid this place. Not worth the effort.

The property was perfectly suited for my work related stay, and the apartment/facilities fantastic for the price. Not sure why the other reviews are so critical, but considering the price point one should not be complaining about slightly outdated decor. I've stayed in much more expensive places locally with far less inclusions. I had no issues with cleanliness and front desk staff were lovely. It was quiet and safe.

The property is old and run down, but the room was clean and quiet and the staff were friendly. Happy to have this an option as someone on a budget.

Not sure why you can’t open a window even a little bit. Room smell’s because of this.