Cape Fox Lodge

Cape Fox is a year round gem of an accommodation in Ketchikan Alaska. In making my way from the Cape Fox lobby to my guest room on the 3rd floor, I found myself thankful to Alaska’s people for such beautiful contributions in artwork. I also enjoyed the view!

We chose Cape Fox because of the tram, and the shuttle service. Nowhere do they tell you the tram has been broken for at least a year, maybe more? As for the shuttles, every time we asked we were told no drivers were available. The only way to get to the downtown area was down numerous flights of stairs or call a taxi. I'd hate to see anyone with the slightest mobility issue stay here, they'd be trapped. The rooms were adequate, the bed was comfy. The bathroom tiles looked like they could use a good scrubbing. Otherwise, the room was clean and comfortable. The coffee shop was never open, the restaurant was meh. I've never had such mushy fish and chips. The only bright spot was one bartender who was quite entertaining. The staff didn't seem to care about anything, we has to beg for a ride to the airport. I'm convinced the only reason we got a shuttle was another couple needed a ride too. We had to hoist our luggage into the van, while the driver stood there.

Terrible! Three of the drapes were torn and sagging so you could not have privacy at night. I have pictures to prove how bad! The bed was so high, I had to climb onto an arm of the leather chair at then crawl onto the bed. The coffee pot would not work so when I called the night desk clerk, he said if I wanted a cup of coffee from the reception area I would have to pay for it! Then he came up to find out it would ONLY work if a full pot was made . .not just one cup. He attitude was surly and rude! There was no grab bar in the shower. There was not bath mat outsde the tub shower The tile on the bottom of the shower had no non-skid mat. And, they charged me $390 for one night with NO MEALS INCLUDED. WARNING . . my accommodations were terrible. I have travelled over 80 countries . . and what I found here was unacceptable!!

Great Location. Our room overlooked the town. The walk down to Creek Street was easy. The shuttle service was great. The staff was friendly and helpful. The room was cleaned promptly. The bed was good. The shower was very good. I would stay here again.

So sad! I grew up 1/2 block from this place while it was being built.I was the crown of the town!! Sorry I can’t say that today!! I came home for a couple day retreat with old friends and family and to stay at Cape Fox. Sadly it started with just trying to make reservations. Both ********** and Cape Fox own web sites, said they were full. It’s early April……I called the hotel and not only was there rooms for rent but $60/night cheaper then any rooms on the internet. #2 complaint… the 1st night back home I leave my phone at my friends house, in the morning my friend tries to drop it off but is met with a front desk person that won’t accept it or acknowledge that I am a guest at the hotel!! Really??? Im here and the front desk guy won’t allow my friend to leave my forgotten phone off?. #3 At 0830 the maid knocks on the door to clean the room. Really!!! 0830!,?, #4 the maid doesn’t refill our coffee and the front desk says we have to come our supplies. So sorry this Ketchikan gem is only a 3 star hotel!! I won’t even give 3 stars.

Came on a whim unbeknownst what to expect and didn’t even read the reviews! We had a magical time. The views are breathtaking. The restaurant was delicious, and our server Kevin went above and beyond every time we came down to eat. The shuttle to and from the airport was quick, easy, and efficient. We chose to rent a car due to the rainy drizzle, otherwise within walking distance, though down the hill. The shuttle will pick you up from downtown. The gift shop has all the essentials plus some great local cultural souvenirs. Parking is plentiful. We felt very safe. We will definitely be back!