03/05/2024 - Oh dear, You know when you book that holiday months and months ago. It gets here, you’re on the plane, landed then on route. That’s where the holiday feeling stopped! We’ve arrived at TUI Blue Atlantic Nissaki. which is still going through construction, also requires a deep clean due to the amount of building and decorating debris that are everywhere. And I mean everywhere. The only clean, clean spots are lobby/reception and restaurant. This hotel is going through a revamp and has opened far to early and TUI should have know better than take people’s money without ensuring the hotel was ready. The pools are not in operation, hot tub, and other pools need cleaning, they smell stagnant… Hot tub… was colder than the sea but we wouldn’t get in it.. it was green. We arrived at the hotel for 3:30pm after landing at1:05pm….. Arrived at the hotel at 3:15 and we didn’t get a room until 8:30pm. When I say we got a room…. Room 301- Double Sea view room…. Whilst it looked nice in the dark. No electric to begin with, no water, this was later addressed the next day but water was very dark brown. Room had only finished drying from paint and in some areas the plaster was clearly still wet! Bathroom not finished, edging not finished grout and tile adhesive everywhere, glass, furniture floors. EVERYWHERE. Just so, so bad for £750pp for the week. Only one main restaurant, open which closed at specific times. Forget about al a carte these have not even been decorated, no floors lights no equipment. No pool snacks, but has a bar, limited. Food was ok but it’s obvious the hotel doesn’t have the staff or equipment. So after all this, in a space which isn’t even 24hrs, we’ve asked to be moved. Pictures of 304 which they were doing at 11:40pm!!
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