가쓰우라 힐탑 호텔 & 레지던스(Katsuura Hilltop Hotel & Residence)

체크인 시 청소 및 인터넷과 관련하여 엘리베이터 위치에 대한 안내가 없었습니다. 또, 코로나 소용돌이에도 불구하고 어른수로 소란스럽게 목욕에 들어가 있는 가족 그룹이 많아, 안심하고 보낼 수 있었다고는 말하기 힘들다.

Saw the photos here and had high hopes for this hotel. Arrived and check-in was normal. Asked by staff to park our car at an off-site lot. After 30 minutes, finally found the overgrown parking lot of a long-abandoned and decaying pa*****o parlor as the lot. Another guest kindly pointed us there. After bringing our luggage back up the little hill from the lot, we went up to our rooms on the 13th floor. Upon entering, there was an overwhelming smell that I can describe as rotting gyoza. Searching the fridge and trash, there was no explanation for the smell. I tried to open a balcony door, but it was broken. There was also stains on the floor and bedding. Horrified and uncomfortable, I went went to check in with my family next door. Their room was filthy. Stained bedding, stained rugs, stained flooring. Their patio windows also wouldn't open and the toilet was broken. Upon inspection of both showers, they were moldy and stained. At that point, we decided that two rooms so filthy didn't lend itself to asking the front desk to a clean room. The two rooms were the worst we experienced in Japan by far. In our experience, this place is a bait and switch. Nice photos but horrifying in reality. Out of our 10-day trip this hotel was our low point. Avoid and stay somewhere else to experience beautiful Katsuura.

As you can see in the attached photo, a large building obstructs the ocean view, this is a pity. The parking area is very limited, I had to park my car about 70 meters away from this hotel. The rooms were clean and well-maintained. Onsen(hot spring bath) was nice but it's open only from 15:00 till 23:00

風が強かったせいか、シンクの排水溝から匂いが上がってきて、部屋が臭かったです。 なので、ティッシュを濡らしてシンク横の穴を塞ぐと匂いはおさまりましたがマイナス点はそこです。 スタッフの方の対応などは良かったです。

スーペリアルームオーシャンビューの部屋にしました、広くて満足でした。 露天風呂がないから、少し残念でした。

スタッフの対応や食事は良かったが、ロビーが吹き抜けになっており、部屋を一歩出ると暑い。何故こんな構造にした？と思いました。真夏と真冬以外で、長期滞在する場合は良いかも。

部屋のカーペットが掃除機をかけていないのか、食べカスやゴミが目立つ。 洗濯機や乾燥機は砂が目立つ。 長年のエアコンのカビや壁のホコリが目立つ。 温泉はサウナもあり、お湯も良かったです。

ホテルというより別荘に泊まりにきた感覚。 スタッフの対応も良くご飯も美味しいし温泉も最高でした。ちょっと良いリゾートホテルに泊まるよりコスパも良くてまた来ようと思える場所でした。

勝浦の夜は早いですが、人の温かみがあり、海・空が綺麗でした。 ありがとうございました。