헤리티지 그룹 오브 하우스보츠(The Heritage Safina Group of Houseboats)

The Floating Heritage Group in Srinagar offers a serene escape with its impeccable facilities and convenient location near the airport and railway station. The elegantly designed rooms provide comfort with amenities like television, hot/cold water, and plush linens. Guests can enjoy a range of services including Wi-Fi, parking, car rental, and room service. The multi-cuisine restaurant tantalizes taste buds with Indian and international delicacies. With a business center, travel desk, and specialized medical assistance available, The Heritage Group of Houseboats ensures a seamless and memorable stay amidst the tranquil beauty of Srinagar.

I booked a room on December 6, 2022 for 6 nights. From April 28 to May 4, 2023. I got a message asking me to pay 50% as advance. I transferred the money to the owner, Mohammad Hanan Chapri and they confirmed my reservation. On April 26, 2023 I sent a message asking for directions. They did not reply. So I called them up. They said they don't have my reservation. They asked me to send a screenshot of my 50% advance. I sent it. I did not get any response. I called them up again. They said they cannot give me a room and refunded the money. What's the point? Prices have gone up by 500% now. They destroyed my holiday. The owner, Mohammad Hanan Chapri is a cheat and his business should be shut down by the authorities.

Really bad Offered hotel is not meeting facilities shown in the site .. no Wi-Fi , No service, no power from ( power availability only from 11 pm to 0530 that too DG POWER) No person to check your identity, no reception, no ***ager to address your complaint.. I booked for 3 nights stay is two booking One day on 09/06/23 and next 2 days from 10 to 12 th.. I was forced to stay fro 10 pm to 08am as ther was no other option Next 2 days stay , I cancelled and I got refund of one night only.. request made through mail for return of deducted amount

Very good houseboat with all the lavish facilities and modern looks, the location is great and the quality of food was excellent, the hi speed wifi was also a great thing to have during stay. We will recommend this houseboat to everyone.