익스텐디드 스테이 아메리카 - 캔자스 시티 - 쇼니 미션(Extended Stay America Suites - Kansas City - Shawnee Mission)

Heater didn’t work. It was dirty my sheets were from the people before. No remote, no tolite paper had to use Kleenex. People outside screaming all hours of the night and someone kept trying to open my door and was yelling into my door. I’m a woman that was there alone.

Staff was extremely nice, checking in and out. Only issue we really had was the kids above us decided to run around and jump at 2am.

The room was a home environment. Security lock was not properly screwed in, missong some screws.

This place is need of some work. First room tv didn’t work. Next room smoke detector falling out of ceiling, draw broken just hanging. 1/2 bar soap still in tub and very dirty (we did not use).Very noisy above room and outside door. Will not stay here again.

Checked in for 5 minutes and saw 3 huge full grown roaches. Had to leave

Seen a couple small bugs crawling on wall and had to kill a handful of nats. Won’t be staying there again

It was a horrible stinky place to stay. Bugs every the place on the inside was so worn down door to bath room broke shower curtain was barely hanging on

Location was convenient for our purposes. Disappointed in dirty floor & tub, rusty microwave & unstable toilet. Front desk staff explained lack of housekeeping staff so some rooms not cleaned, therefore unavailable; kept calm & professional in a very difficult situation. She checked for us & found no room at nearby Am.Ex.Stay. We did offer to take any room rather than seek another location late evening. Did have fresh linens, new rerfrig, clean kitchenette area, comfy bed, desk. Have never had this happen w/ AmExt Stay before. Would not recommend this particular location on frontage rd.

While I don’t know about the hotel as I couldn’t stay there, I can say be careful with how they charge you…I was turned away last Saturday because the had no power due to the storm (which I completely understand), but then was charged a no show fee. I tried reaching the property multiple times with no answer (maybe still no power? But doubtful), and finally reached out to corporate guest services. The first rep hung up on me and the second said I would receive a call back within 24 hours, but that didn’t happen. Finally had to call my credit card company and they are working to resolve this issue