평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.1
시설3.5
서비스3.6
청결도4.3
검색 조건:
정렬 기준:
모든 리뷰(43)
높은 평점 리뷰(38)
사진/동영상 리뷰(18)
추천하는 숙소(10)
최고의 위치(8)
맛있는 조식(7)
친절한 직원(7)
깨끗함(4)
평점 낮은 리뷰(5)
리뷰어
디럭스 룸
투숙일: 2024년 5월
친구와 여행
리뷰 11개
5.0/5
강력 추천
작성일: 2024년6월25일
전망도 좋고 너무 좋았습니다
숙소 답변: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
리뷰어
투숙일: 2023년 5월
커플
리뷰 1개
4.7/5
기대 이상
작성일: 2023년6월3일
직원들이 친절하고 조식도 맛있네요 위치는 좀 찾기가 힘들어요
뷰는 호수뷰이긴한데 앞에 집들로 가려져서 잘 안보이네요
리뷰어
디럭스 레이크 뷰룸
투숙일: 2023년 10월
가족
리뷰 5개
4.7/5
기대 이상
작성일: 2023년11월28일
매우 편안한 호텔이고 훌륭한 아침 식사를 제공하지만 우리 방의 에어컨에서 곰팡이 냄새가 났습니다. 호수 전망은 좋지만 호텔이 언덕 위에 있어 전망이 조금 떨어져 있습니다.
원문 보기Google로 번역됨
익명 사용자
투숙일: 2023년 3월
커플
리뷰 3개
5.0/5
강력 추천
작성일: 2023년5월1일
좋은 서비스, 좋은 전망, 좋은 음식,
체크인은 빠르고 효율적이었습니다.
방은 넓고 편안했습니다.
주변을 여행하는 사람에게 추천
원문 보기Google로 번역됨
Ghaleb
투숙일: 2023년 3월
가족
리뷰 1개
5.0/5
강력 추천
작성일: 2023년5월1일
프런트 데스크부터 F&B, 하우스키핑까지 모든 직원이 정중하고 편안하게 지낼 수 있도록 노력했습니다. 그들은 모두 얼굴에 항상 미소를 지었습니다.
원문 보기Google로 번역됨
Anne
레이크 뷰 스위트 (침실 1개)
투숙일: 2024년 12월
커플
리뷰 24개
4.2/5
아주 좋음
작성일: 2025년2월3일
The hotel is located in a good area. Walking distance to Relic of tooth and some tasty restaurants.
Views from balcony in suite room also fabulous.
Drinks and service at the rooftop bar were great. Our waiter Nirmal was very friendly with impeccable service.
Our one complaint is that we had no wifi connection whatsoever in our room or balcony. Asked for this to be resolved four times but to no avail.
번역
숙소 답변: Dear Anne, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We’re thrilled to hear that you enjoyed the location of our hotel, the stunning views from your suite balcony, and the excellent service provided by Nirmal at our rooftop bar. It’s always wonderful to know our staff is making a positive impact on our guests' stay.We sincerely apologize for the inconvenience regarding the Wi-Fi connection. We understand how important it is to stay connected, and we are currently working to address this issue to improve our guests' experience.We appreciate your feedback and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Management, Radisson Hotel Kandy
eugenio
디럭스 룸
투숙일: 2024년 11월
커플
리뷰 6개
3.0/5
작성일: 2024년12월24일
The hotel hasn't done any maintenance in the rooms in years. Our room smelled like mold, and humidity.
The shower kept changing temperature, sign of a bad water heater, and had sewage smell coming from the drainage. On our first night, the light switch in the bathroom started smoking and doing sparks everywhere - if we hadn't been there to call the reception right away, it would have been a severe fire hazard.
The location is quite good as it is right on the lake, and Is a nice walk in the morning.
The cleaners woke us up at 6.30 AM because they were slamming doors and screaming.
I think this hotel is a 3star and not 4
번역
리뷰어
디럭스 레이크 뷰룸
투숙일: 2024년 11월
커플
리뷰 2개
4.5/5
훌륭함
작성일: 2025년1월2일
The hotel location was good.
The staff was friendly. We had bring toothbrush from outside since they were not there with amenities.
We enjoyed a lot our staying in Raddison.
Overall, it was a great stay.
번역
숙소 답변: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
리뷰어
디럭스 룸
투숙일: 2024년 6월
친구와 여행
리뷰 2개
4.7/5
기대 이상
작성일: 2024년7월31일
The priority is nice with a view of the Kandy Lake. Good spread for breakfast and very courteous staff.
번역
리뷰어
디럭스 룸
투숙일: 2024년 1월
커플
리뷰 2개
3.5/5
작성일: 2024년2월25일
Location is great but overall rooms and amenities could use a refresh.
숙소 답변: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back. Sincerely, Hotel Management, Radisson Hotel Kandy
숙소 답변: Dear Valued Guest, Warm greetings from Radisson Hotel Kandy and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel Management,Radisson Hotel Kandy
Troycheung112
디럭스 룸
투숙일: 2024년 9월
친구와 여행
리뷰 4개
5.0/5
강력 추천
작성일: 2024년11월28일
酒店景色還是很不錯的,看到了晚上的星星,同時出門步行也很快能到達購物中心
번역
숙소 답변: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
숙소 답변: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management,Radisson Hotel Kandy