힐튼 가든 인 폰타나(Hilton Garden Inn Fontana)

Our room smelled like urine. We were asked to not sit at any of the tables in the lobby to eat our dinner because the staff had just cleaned them. Condition of hotel was dirty, lacking general maintenance and customer service was not up to the standard of a regular Hilton.

When I called down for an extra face towel because there was only 1 in the room when clearly two of us were staying, I was told he was alone at the desk and told me to come down to get it. I refused, so he sent up a security guard. Should have just sent him in the 1st place. I don't work there. I didn't think I'd stay there again, unless I had to. Breakfast was good, although kind of tacky to charge for continental breakfast.

Property was super close to Kaiser where my son was staying over night. Excellent location, service and very clean!

My stay would have been perfect, however, when I requested for my room to be cleaned it was not. I like the policy of the maid not coming every day, but when requested. My room was not cleaned when I requested.

Front desk very helpful, clean nice facilities, when I’m back in the area will stay there again Thank you

My trial was canceled and I was allowed afternoon checkout without an additional charge. Bottled water was always available. Room service would be nice.

People partying in the roon next door at 3:30AM. Reported and called front desk, nothing done. Lasted until 5:00AM

I really like this property and would love to come again. The only issues was the room. The bathroom could have used more cleaning because the bath tub was not clean, it was a little dusty, and I was missing coffee cups, creamer. The staff was great and welcoming. Once alerted of a problem they took care of it right away.

The rooms smelled really bad and the carpet looked like it hasn’t been cleaned in years.