시티 익스프레스 시우다드 후아레즈(City Express by Marriott Ciudad Juarez)

Good hotel

Muy bonito lugar

You need to update the pictures of this hotel. It is falsely portrayed on your website. Dirty and unsafe.

Well kept facilities and courteous staff. Only inconvenient was that the parking lot access doors could not be operated with the card, probably a safety measure by the hotel.

It’s clean and rooms are a good size. The pillows are lumpy even though the beds are comfortable. The air unit was not working, and there was constant banging in the middle of the night and mid morning. There is no safe in the room. Breakfast is ok and staff are friendly.

Clean, the room has mini refrigerator, microwave. Breakfast has several options.

I really cannot understand why the housekeeper knocked the each door to see whether there are people inside to clean. Literally, it made me get up from the noize.

There was no stay. I booked it 15 days ahead and paid for it. When I got the the hotel the clerk told me that their system runs all the reservations at 6 pm to charge the card. I was confused because I paid in full. He said it was either my card or a system failure. So they canceled my reservation. It was 1am and had driven 6 hrs and I was tired. He said he could give me another room but it was almost twice as much or I could rebook it and try to get the same price. Really??!! On a Friday night?! Worse experience ever

It was great experience very attentive safety is a priority