요하네스버그 미시시피 공원 근처 호텔

아주 좋아.

남아프리카에서 내가 가장 좋아하는 호텔 중 하나! 유럽에 있는 것처럼 느껴집니다. 호텔은 매우 깨끗합니다. 많은 레스토랑이 있습니다. 직원들은 친절하고 전문적입니다. 확실히 필수입니다.

Where does one start? Well, from the beginning of making my reservation I had some problems. I called a couple of times and got cut off. Eventually, I got through only to speak to 4 different people. Got cut off again. This time, I called back. The GM answered the phone. Finally got helped. However, I got the excuse of problems with the phone line.. Upon arrival at 16:30, I was told the rooms were not ready. Only after I told them I give them 10 minutes or else I will go somewhere else. The room all of a sudden became available! Upon getting to the room, the roomsafe was locked. Called to ask to come and open it and also for an ironing board. Now, this is where the 4 star service really started. Waited 15 minutes, nothing. Called again and told the reception I'm in a rush and need the safe and iron board to come as I will be late. Again, I waited 10 minutes. While I was about to take a shower, my door opened. NO knock on the door just opened.. What is this? The staff just walked into the room without saying anything. Towels for my room? I did not ask for it. Wrong room. After almost 25 minutes at last, someone showed up only to tell me the battery needs to be changed? That is no rocket science. I already told them this over the phone. They will come back later. Got the iron.. but the status it was in was not what you would expect from a four star hotel. Ask to speak to the GM. Reply from the reception was she is not able to take your call she is aware of the issue, and you can mail her. Well, GM gives this reply. You, as the GM, get someone in charge to speak to your guest. As a paying guest, it is your responsibility to make sure your guest is happy, GM!!!! Saturday morning at 4:30 car alarm was going of in the car park. Nothing was done about it. Had to call done to reception to ask them to go have a look. Told them we will check out as the hotels are not up to standard. Response was I need to speak to the assistant GM. Wow, now they have an assistant GM available on duty? We decided to stay as we only had 2 days. Gone out for shopping. Got back. Both elevators were not working. We had to go through the kitchen,back of house, to get to our rooms. Another couple also had the same problems. This is by far the worst CITY lodge I have stayed in ever. Until now, message or email from the GM or assistant GM to apologise for the inconvenience and bad experience over the 2 days will I stay here again never. Will I recommend anyone to stay here? HELL NO. Stay away far, far away. Take your business over the road,pay a bit extra, and don't get all the drama and stress. The GM needs to get some training in how to deal with guest problems. Managers also. Do tell me no problems. It was no problem. I will not be righting this review. I will take it one step further and also be contacting the head office

환경은 매우 좋고 장식은 실제로 괜찮지만 결국 오랜 시간이 지나도 여전히 볼 수 있고 건강 상태는 괜찮습니다. 즉, 소파에 베개가 부러지고 방에 베개가 있습니다. 세금 인상 후 21일 밤은 잘 사용해야 합니다. 서비스는 매우 좋았습니다. 전세대 체크인 시 보증금에 대해 이야기를 하든 나중에 방으로 안내를 하든 아주 친절하고 정중했습니다. 많은 사람들이 맛있는 아침 식사를 칭찬했습니다.