더 로열 프린세스 가든 인 랜드버그(The Royal Princess Garden in Randburg)

Terrible service. When we arrived at the gate they told us they are fully booked and advice to go back online to make cancelation of which they didn't refund us ,we slept in the car

Our stay a nigh**are 26 Sept 2021 Randburg guest house The fact that upon arrival the cleaner checked us in and when we got to our room what a shock. Bedding torn. So small you cannot open the fridge door. Tv is mounted at the Head board of bed. They do not answer their phones which makes you wonder if they exist. Damaged doors all over the room, paper print outs of stolen goods as well as thiefs that stole. Definately not swimming pool view like promised. No hairdryer no coffee station like promised on website. On the website they say they are 300m from Cresta, actually 3km. Nelson Mandela Square according to website 19km but actually 34km. 24hr security...its a lie there is no one. Very poor selection on breakfast and we decided not to stay and phoned the owner who was so rude! When confronted about our refund as well as that he is lying on the web as to what place it really is he accused us of being ******. Do not be fooled by his website its a lie! 3 star guest house......Definately not on tourism council standards! We lost R570 for our stay and had to take out additional money for another place. This place is not *********** standard its an embarrassment!