Homeinn Plus Hotel (Quanzhou Quanshang Global Plaza)

호텔은 새로 오픈한 것 같았고 시설은 괜찮았지만, 직원 관리는 정말 형편없었습니다. 아침에 계란 프라이를 주문했는데, 식사를 다 마칠 때까지 가져다주지 않았습니다. 숙박 연장을 하면서 침대 시트를 더럽혔다고 프런트에 분명히 요청했는데, 밤늦게 돌아왔을 때도 시트가 갈아져 있지 않았습니다. 밤새도록 신나게 놀아서 피곤한데, 더러운 시트를 보니 정말 기분이 나빴습니다.

호텔 서비스 정말 감사합니다! 덕분에 편안하고 즐거운 여행을 할 수 있었어요. 세탁실, 조식, 넓은 객실, 편안한 침구 등 시설도 새것처럼 깨끗했습니다. 방음도 잘 되고 청결 상태도 아주 만족스러웠어요! 로비 매니저부터 직원분들 모두 친절하게 맞아주셔서 좋았습니다. 나중에 온라인 예약도 가능하다는 걸 알게 되어서 다음에 취안저우에 오게 되면 꼭 다시 숙박할 거예요!

Great location with lots of food and entertainment within walking distance in the vicinity. Room had a great view of the river.

I’ve stayed at this hotel many times, and the service has always been outstanding. Whenever I’ve had difficulties in China, the staff have gone out of their way to help me, whether with translation or practical problems. They even helped me recover laundry I had forgotten at another hotel in Shanghai, and on another occasion, when I lost my wallet, they helped me contact the driver. They are extremely competent, efficient, and genuinely helpful. The hotel is also very well maintained, the view is great, and even the robot service is reliable. Among all the hotels I’ve stayed at in China, this is easily the best in terms of service.

Very comfortable stay. Near to mall and food centre.

Excellent stay – spacious rooms and spectacular view The hotel offers very spacious, modern, and impeccably clean rooms, with great attention to detail. I stayed in a river-view room on the 25th floor, which offers a truly magnificent view, especially in the evening. The mattress and bed linens are of excellent quality, ensuring a very comfortable night’s sleep. The hotel is not located in the city center, but it is still convenient and well connected: about 15 minutes from the city center and approximately 35–40 minutes by taxi from the high-speed train station. The only minor note is that the electrical plugs are Chinese-style only, so European plugs cannot be used. However, the room is equipped with USB and USB-C ports, which makes charging devices easy and convenient. Overall, a very pleasant stay. Highly recommended for comfort, cleanliness, staff and room quality

Spotlessly clean, superb location, and incredibly friendly staff. The perfect base for our city break. Will book again!

Excellent new hotel from the 如家 chain. Clean. Quiet. Efficient. Great beds, good breakfast and excellent amenities including washing machines and dryers. Location is close to several campuses and parks. Metro is a 10 minute bicycle ride.

從未見過如此倨傲，把客人當**糊弄的酒店。還掛着精選的招牌，祝你們成功吧。以下全是個人真實經歷，可以為本人言論負責，絕無誇大渲染。避雷，兩個字，可以刻在酒店外牆了。1.地理位置，酒店出行高峯期，15分鐘車程以內，幾乎沒有可逛的，這一點，大家謹慎考慮。2.辦理入住的時候，我們一行4人，其中有一個未成年的妹妹。未成年無法定監護人陪同情況下，需要向公安部門備案。這一點我知道。但是在你舉起手機對準未成年人身份證件拍照的時候，能勞您大駕説一聲用途嗎？那我問一下你拍照幹嘛，不正常嗎？你備案完，我要求當面刪除，不是情理之中？以上流程結束後，收穫前台一枚大大的白眼🙄。這件事，事後和前廳經理溝通時，你們自己的前廳經理都難以置信。2.入住流程。從給出身份證的時候，我就強調，兩個男生一間，兩個女生一間。這句話我們説了3遍，如此簡單的訊息，為什麼需要單獨説明呢？很簡單，因為還是這個前台，她一直在自顧自的拿手機算賬，一味讓我退單，在她那裡定，言之鑿鑿辦個會員卡，便宜多少。但是全程未經過我同意，就在那一直拿手機敲敲敲，沒有按照正常流程辦理，我也沒有主動問起。在我第二次拒絕之後，是不是應該按流程給我辦理入住了呢？一直在浪費時間，我們就跟罰站一樣。3.為什麼是罰站？因為我正常詢問，我的訂單應該是含早的，餐廳在幾樓？一個再正常不過的問題，發生在我拒絕她業績訂單之後，她用幾乎腹語的聲音，嘴脣都不帶動的，説了一長溜，我猜應該是話術之類的，我一句沒聽到。但我清楚聽到了這位"上帝"最後説""聽清楚了嗎？，就跟教導主任訓話一樣。4."不好意思呢，酒店高峯期太忙，我們顧不到"酒店外賣送到了，是不會打電話的，前台也是不會及時召喚機器人送的。為此，我們4份外賣都冷掉了。為了抓緊吃口熱飯，我們也衹能自己去一樓拿，期間，前台甚至沒人。哦，暑假高峯期，人多，你漲價，隨之而來的是，服務下降，甚至毫無服務可言，如果翻白眼或者訓話算的話。也是一種另類服務呢。那你漲價，還強制道德綁架消費者理解你？5.最離譜的來了。我們回酒店大概5點吧，續住打掃還沒做，ok，人多，我理解。正好阿姨在門口，我們體諒你，我説麻煩進來換一下垃圾袋就好，補一下水。阿姨開始很熱情的，我説睡不太夠，阿姨也主動多給我2瓶。然後去衞生間換浴巾的時候，不明白為什麼要拍拍拍，我的洗衣液好好放在枱子上，被震下去了，蓋子摔碎了。此時，我還在體諒，説沒事沒事。但是阿姨全程都在"幸好不是玻璃的""哎呀""真的誒""碎了"，一句道歉都沒有。然後，進衞生間，沒帶手套情況下去倒了衞生間垃圾。因為是續住打掃，絕對不會有清洗垃圾桶對吧，雖然我覺得退房也不會有。然後就這樣用剛倒完垃圾的手，幫我們拿水。我拿到水就喝，還笑嘻嘻。突然反應過來問，阿姨，你是不是沒洗手。然後阿姨，用她剛倒完垃圾的手，打開房間水龍頭，當著我麪，沖了5秒左右，就是清水。然後順手在圍裙上擦了一下，又去翻備品，打算補牙膏，此時我真的被，，，，無語到了，阿姨一直在説，隔着包裝，不要緊。如果保潔人員是這樣的衞生觀念，建議大家考慮清楚再訂，除非你毫不在意。覺得處理完衞生間，不清潔就鋪床，也是可以的。6.當我以為一系列笑話到此結束，阿姨轉身在走廊，當著我麪跟類似她的領導告狀，説我反映她倒完廁所垃圾不洗手，這件事很搞笑。我追出去問，我説的有問題嗎？我説你弄壞東西都沒道歉，我也沒讓你賠償，現在還當面蛐蛐我？那個領導樣的人，給出了很聰明的建議，就是推車上有酒精噴霧，噴一噴就可以啦。也沒有強調合規流程。更沒提一嘴，讓她給我道個歉，我説是摔碎我的東西這件事。7.再次強調，酒店以小禮品，或者優惠等，我都拒絕了。我不是為了訛錢，衹是出來玩多了，第一次碰到這樣可笑的流程，第一次被人因為合理問題翻白眼。還是在這個所謂的文明城市。真實經歷，幫大家避雷。畢竟揣着一肚子氣走，真的敗興。