프리마 로열 호텔(Prima Royale Hotel)

Excellente qualité de service. Propreté impeccable Personel accueillant et très à l'écoute. L'emplacement est parfait ! Je recommande vivement

去老城很方便，性價比不錯

우리는 과거에 이 위치에 머물렀고 지난번에는 실망스러웠습니다. 하지만 경영진이 우리에 대한 응답을 바탕으로 뭔가 조치를 취해주기를 바랐습니다. 그들은 아무것도 하지 않았습니다. 매트리스는 몇 년 전에 교체했어야 했습니다. 잠드는 것이 거의 불가능하지는 않더라도 어려웠고 확실히 편안한 밤은 아니었습니다. 에어컨은 북극 수준으로 설정되었습니다. 온도 조절 장치는 그냥 벽에 걸린 장식인 것 같습니다. 팬 속도와 켜기/끄기 스위치를 제어할 수 있지만 온도 다이얼은 아무 역할도 하지 않습니다. 불편할 정도로 추웠기 때문에 에어컨을 완전히 꺼버렸습니다. 개선된 점이었습니다. 하지만 다른 모든 객실도 아마 같은 상황일 것이기 때문에 8월에는 담요를 추가로 요청해야 할 정도로 여전히 추웠습니다!! 우리는 **********의 골드 레벨 멤버십을 보유하고 있습니다. 이것은 우리에게 업그레이드 및 기타 특전을 제공합니다. 리셉션 직원은 우리가 얻은 방이 더 높은 층에 있기 때문에 업그레이드되었다고 주장했습니다. 업그레이드가 된 느낌이 들지 않았습니다. 방은 여전히 ​​작고 콘센트 수가 부족하며 가구는 초라합니다. 우리는 와인 한 병을 받기로 되어 있었습니다. 호텔은 작은 과일 접시가 더 나은 선택이라고 결정했습니다. 제 마음에는 없었습니다. 직원은 친절했지만 경영진은 이 자산을 고갈시키고 수리, 개선 및 필요한 유지 관리를 피하고 싶어합니다. 우리는 그들에게 다시는 기회를 주지 않을 것이며 다른 모든 사람들도 멀리 떨어져 있도록 제안할 것입니다.

Pros: Convenient location. Decent breakfasts. There are more cons. The room is small, but the biggest problem is cleanliness. The room was dirty, daily cleaning left a dirty sink, food crumbs on the table, coffee cups unwashed, wine glasses as well. There were toothpaste residues and hair in the sink. The bathroom mat wasn't replaced, just folded. The bed linen was never changed. Of all the hotels I've been to, I've never seen such "cleaning" anywhere.

Caring staff and an affordable experience within easy walking distance of the old city walls - it had all I needed in a destination where prices can scrape the sky. Especially worth recommending is the local guide the staff recommended, Charlie, who was invaluable for me in arranging to see the many widely spread destinations of interest in the wider West Bank area.

We had a delightful stay at the Prima Royale— most especially, I must recommend the staff. Everyone was helpful, kind, friendly, and they were happy to accommodate us. We arrived hours ahead of the 3pm check-in time (very early plane), but the rooms were available and they let us in mid-morning. They sent someone to open the bar for us and with drinks in hand, they opened the roof (which was closed for the winter—but we had an unseasonably warm 60 degree day) so we could sit up there and watch the sunset and enjoy the great view. The rooms were very comfortable, and the breakfast was fabulous. I highly recommend that you add that to your reservation. There is also a buffet dinner which one of our party went to, and she said it was very good. We walked from the hotel to the Old City, Mamilla, and to Machane Yehuda market all within 20 minutes. The location is excellent. But again, I can say that the staff is the best, and whatever you need, they will be happy to help you.

Have stayed here before, no surprises. Perfectly decent hotel, good staff. Pretty basic, especially by US standards. Rooms on the small side (again, by US standards). Very reasonable price, and excellent location. Would stay again

The stay was very pleasant. At the reception there was Elya who was very nice and she helped us very kindly.

I've stayed in Jerusalem many, many times in many different hotels, including the Inbal, King David, Orient, Plaza, etc. There was limited availability at our usual hotels at the time that we wanted to stay in November, so we took a chance on the Prima Royale. It is located a stone's throw away from the Inbal and the Dan Panorama. We were thoroughly pleased that the hotel exceeded all expectations. The staff were all pleasant and helpful. The room was updated, very clean, and very comfortable. The shower was good. The breakfast and Shabbat dinner were great. They weren't as extravagant as what you'd find in a five star hotel, but the buffets were extensive and the food was all delicious. This was an outstanding hotel experience at less than half the cost of the fanciest places in the area. We would definitely come back. Highly recommend!!