힐튼 버밍엄 다운타운 앳 UAB(Hilton Birmingham Downtown at UAB)

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

The beds were horrible, and lumpy. I am 5’2” and the bed was so low that it was difficult to for me to stand up.

There was a continuous odor (raw sewage) in room 1021. There was also a leaking bathroom sink pipe which allowed water to accumulate on the bathroom floor. The complimentary breakfast was great.

The initial room that I was assigned appeared to be occupied. The television was on and the bed was not made.

It was okay. Nothing spectacular for sure. It could use some deep cleaning. The staff are kind and they work hard including housekeeping. By deep cleaning, I mean doors etc. Housekeeping can't possibly keep up with that. The small staff they do have work hard. Hire people Hilton. You can afford it.

The room that I was assigned to, it was evident that someone pissed in the heater. Whenever you turned on the heater it smelled like straight piss. We notified front desk. This is room 1308 . Do not take this room if you stay at this hotel . We were good the entire stay at night in our room . We could not use the heat.

Was in town for an event stayed one night hotel was nice as expected. Staff was friendly.

Good location and nice property being remodeled. Convenient eating on site and close to great downtown restaurants.

Nice room and very clean. We were unaware that renovations were underway and lobby was a bit of a mess but overall a great hotel.