Nice hotel, staff nice. The only complaint was with check-in. I waited in line to check in for 1 hour and ten minutes, causing me to be 30 minutes late for my meeting. There was one person checking in customers and one watching. I heard from others, that the reason was the computer was down, but staff didn't say anything and then it was apparent that the staff didn't have her password to log in. This should have been explained and a better solution when you see over 20 people waiting to check in. Other customers were late for busses to the capitol, etc. Better communication for a nice hotel like this would have added a lot to the experience.
번역