우드스프링 스위트 잭슨빌 사우스이스트(WoodSpring Suites Jacksonville Beach Blvd)

Got in late....just slept! Nice stay

Roaches, ceiling falling apart on all floors management not helpful requested to check out early and be refunded and was told was a non refundable hotel. Not customer service friendly loud music at night. No one available to speak to about concerns front desk was gone throughout the night.

Not as it looks in the pics, not at all, place was under construction, not clean, with mold odor and some other things

There was food product under the chair cushion. Asked to make sure it was addressed and cleaned. Never happened.

The area felt unsafe . The walls were dirty and had blood stains . The bathroom door was broken and would not close. You could hear people screaming and yelling throughout the night . It was very unnerving staying here . I had major anxiety and could not sleep at all . Most definitely would not stay at this location again.

Never checked in called representatives never got back with me about my cancellation.

The hotel was absolutely disgusting and did not look like the pictures at at. Very dirty sink was broke. Bathroom smelled like cigarettes and was stains everywhere. The stove didn’t work. I couldn’t stay there at all and checked out the same day and hotel refused to give me my money back. Service was outrageous.

there was nobody there to check me in i had to go tp another hotel i expect travelicity to cover this codt ot was dirty and noisy and had people running in and out of rooms There was no hotel stagf on property; no way ro reach them; and no self check-in

This property has bathroom flooded; the room smells burnt. Then when we asked for a room change, because the toilet was flooded, they said didn’t have more rooms, then they said they didn’t have any person to fix the toilet. We asked for a cancelation, the front desk personnel said yes, they will return the money to my credit card. After I checked my credit card, they charged all. When I called the manager, she was nasty, unprofessional, and unfriendly. They do not return my money. Worst trash property ever. Don’t stay here. Hope the respectful manager reads this, that her hotel is the worst trash hotel ever, and her are a very disgusting human.