슈어스테이 플러스 호텔 바이 베스트 웨스턴 블랙 리버 폴스(SureStay Plus Hotel by Best Western Black River Falls)

Being on the ground floor it was a bit noisy with doors being closed hard. Also the lights and noise from autos coming & going to & from the motel parking lot. Hopefully next time I will be on the top floor. Also when I checked out, I asked for a receipt for proof of my stay & charges to my credit card, I was told I would have to go on line to get it. I don't know if that is company policy or not. I'll have to check all charges, just to make sure nothing was added that I didn't authorize.

The bar is super cute and a nice place to end the day. Overall the room and hotel were a bit noisy (fridge kept popping all night) and window were in direct view of headlights from cars in parking lot.

Picture this, you walk into the bar area only to see the bartender blow her nose, and then doesnt wash her hands, and she wonders why her bar is dead all the time.

I was put on 2nd floor with steep stairs and a elevator that was clear across the hotel to get to it only about 7 people staying there so why 2nd floor not safe going up and down those steep stairs

I like the location.. Don't like staff she was kinda grumpy I understand it's New Year's Eve but atleast smile and be welcoming.

Older property but nice and clean. We stayed here with a youth hockey team and the staff was very accommodating.

Amazing staff that made accommodations for my family in every way possible, Arrived early after hours of driving and they made sure we got in our room early so we could rest. The continental breakfast was top tier with great service. Will be making more trips to this area and will only stay at Sure Stay !!

We needed to change our room from a single queen to a double queen after a change in our plans. They were very accommodating. They had a bar that was open on a week night and the bar tender was freindly and stayed open en extra half hour just so we could have a cocktail and unwind after a long day of working and travel.

Positive all around experience, room was clean, bed and bedding and general room set up ideal -- and loads of regular coffee already in place. GM very helpful and accommodated hunter crowd by having in-house breakfast ready and hour early. Breakfast was sit-down restaurant quality; will definitely stay there again