라포레 슈젠지 산시수이메(HOTEL LAFORET SHUZENJI)

Loved the personal hot spring. Room was good but a little dim. Without a car you will find it hard to reach as hotel is at the top of a hill. The stay was overall satisfactory but my experience was dampened by front desk service staff Hiroki Endo. We checked in around 7/8PM and our check-in was handled by Mr. Endo, the process was smooth but the nonchalant and accusative tone he used must be rectified. We booked a room for two but in the system it said 3 persons, I don't know how this seems like an issue because if anything it means I paid for an extra pax. From there, his attitude turned cold and he wore an extremely displeased look on his face, his replies were less than satisfactory and massively brought down the high service standards of Japan. I was tempted to sound my displeasure but was too tired from the day to confront him.

Our room has a Mount Fuji view, which was great! However, the location of the hotel is situated on the hill, so May not be so convenient for travellers who don’t drive. Also, if you want to go to the public onsen within the hotel, you will have to take the shuttle bus, which is a bit inconvenient. However, overall this hotel is still a good choice!

地方偏僻寧靜,需要自駕遊才去到,房間乾淨衛生,可以望到富士山,大浴場要走路5分鐘才到,晚上好多昆蟲。

The place is amazing, own onsen in your room, and there is an amazing view of Fuji. The only problem is that there any restaurants for this hotel that doesn’t require a reservation prior to your check in, so if you need any food, you need to go to the hotel next-door. Other than that is a very good experience, very spacious room for your family or your friend, and it’s a great chance for you to get near nearer to the nature.

Very nice view with the premium service appreciate that and the environment is very clean but the transportation is not friendly I will be appreciate that if there are frequent free shuttle bus service from hotel to train station❤️🗻⚡️

room lighting very dark

方面能看到富士山，私人温泉很舒服，酒店很大，設施餐飲都很好，值得去

とても素敵なお部屋でした、アメニティが人数分足りなかったのでそこだけ惜しかったです、、！

房間整潔, 房間內有溫泉泡澡池跟戶外大沙發, 陽台可以看到高爾夫球場, 雖然有臥室, 但睡在榻榻米上也很舒服.