엠포리오 익스타파(Emporio Ixtapa - with Optional All Inclusive)

It was confy. Private. Fun.

Las instalaciones se me hacen un poco pequeñas para la cantidad de huéspedes que éramos. La alberca está muy chica. La comida no es tan mala, solo que quitan el buffet muy rápido. Me gusto mucho la ubicación, esta cerca una placita donde venden comida muy buena.

Todo fue de mi agrado y satisfacción, muchas gracias. Muy buena calidad en el servicio.

something in room always needs fixing but never happens..toilet leaked on floor every day. kitchen faucet was put in by 10 year old. Music at pool way too loud and told to everyone in charge. would turn down only when they were there then back up. The activities group have been the worst ever. used to be 2 pool volleyball per day and there was never any announcement of such, they said no mic , full hotel and can't buy a mike??? other previous kids wld just shout out and go find players these current ones sat under tent and played with phones. Had mikes when it came to super loud music that everyone complained about. Manager no help!!!

We love the Emporio. The staff is absolutely incredible. Our house keeper Lucia is the sweetest, Hugo in the lobby bar is phenomenal, Julien meets us at the entry with a smile and a high five every time he sees us, and Rafael at the pool bar is amazing. They all remember you and treat you like family. The ONLY things that we would change is the noise from the lobby in the evenings until the bar closes at 11 and the volume of the music at the pool from the activities group during the day - you can’t even talk to the person next to you in the pool. But we will always go back because of the staff and the location to Centro and restaurants.

Service was superb in all areas. Beach and pools were nice and meal options were good, although the European Plan option was a 50 peso price increase in buffet breakfast, parrillada sunset dinners and noche mexicana dinner. Price increased in most areas of the hotel. In spite of this, I managed to have another wonderful stay at Hotel Emporio. I plan to return at the end of 2024.

We opted not to take the all inclusive. Convenient to shops and restaurants just outside the property limits. Beautiful beach but rough waters in front of hotel. Megan has excellent English and she helped us with any issues we had.

Really great location to lots of restaurants and bars all within walking distance. Staff very friendly and helpful. Rooms were simple and clean and nice view of the ocean. Will stay there again!

Wonderful staff and location. Breakfast buffet was the best! Plenty of pool/beach chairs and hotel was very clean. We love the Emporio and will be back.