I booked this hotel only because they promised my ******* agent to provide free airport shuttle to/from IST Airport. They do NOT offer shuttle and didn’t arrange a pick up for me. I had to pay for the taxi 80 Euros ( both ways). Breakfast starts at 8 am. I asked to wake me up at 5 am, they called at 4 am. I arrived at 11pm night before, I was waiting for transportation for 3 hours in the Airport, where I had to ask strangers for help, Wi-Fi at the airport didn’t work on my phone. They don’t provide even a bottle of water and didn’t offer breakfast in the box to go. Room is VERY small, 5 by 6 feet. Noisy. Bathroom smells like sewage. No normal shower-only hose on the wall, like for the bide. Very shabby place, no exit signs. Personal doesn’t speak decent English or Russian and apparently they are stupid, if can not even wake up people on time. Extremely disappointed. Do NOT stay at this property. They don’t care at all.
번역