엔데룬 호텔 이스탄불(Enderun Hotel Istanbul)

This hotel is gorgeous! Very nice and helpful staff, everything was clean and we felt very welcomed. Thank you so much.

The location is great. All business centers are near the hotels. For location nothing to say about the hotel.

호텔은 좋은 위치에 있고 전반적으로 상태가 양호하지만 매우 시끄럽습니다. 특히 1층에 위치한 객실이 그렇습니다. 아침 식사는 좋지 않습니다.

나는 이 호텔을 전혀 추천하지 않습니다. 깨끗하지 않았고, 침대 시트, 거미줄, 더러운 욕실에 핏자국(또는 이와 유사한 것)이 있었습니다. 그 지역도 안전하지 않았습니다. 이 호텔 때문에 이스탄불에서 처음 이틀을 망쳤습니다.

이스탄불에서 여가 시간을 보내고 싶은 분에게는 이 호텔을 전혀 추천하지 않습니다. 나와 내 가족이 호텔에 도착했을 때 호텔 주변은 쓰레기로 가득 차 있어 매우 위험했습니다. 방은 전혀 깨끗하지 않았습니다. 침대 시트에 붉은 반점이 있었습니다(피와 같은). 방의 상단 구석에 거미줄이 보였습니다. 욕실이 제대로 청소되지 않았습니다. 방에서 이상한 냄새가 났습니다. 방에서 밖을 바라봤을 때. 우리는 안전하고 편안하다고 느끼지 않았습니다. 우리는 이 호텔에서 하룻밤을 보내기가 무서웠습니다. 우리는 이 호텔에서 하룻밤도 보낼 수 없었습니다. 우리는 여행 중에 이런 일이 전혀 예상되지 않았기 때문에 실망했습니다. 당장 다른 호텔을 예약해야 했어요. 환불을 원했지만 접수원은 빈 약속만 했습니다. 그는 다음 날 아침에 그의 매니저와 이야기를 나눌 수 있다고 말했습니다. 다음날 아침에 내가 왔을 때 그는 자리에 없었습니다. 매니저가 오후에 올 거라고 하더군요. 오후에 다시 왔을 때 책임자는 다시 없었습니다. 접수원은 그냥 거짓말쟁이였습니다. 나와 내 가족은 이 좌절감 때문에 이스탄불에서 이틀을 낭비했습니다. 추신. 택시조차도 이 지역에는 오기를 원하지 않는 것 같습니다. 우리가 떠날 때 택시를 부르려고 전화했는데 4명의 다른 택시 운전사(BiTaksi - Uber 프로토타입)가 택시를 취소했습니다. 그래서 택시를 타려면 5분 정도 걸어야 했어요.

훌륭한 호텔과 위치. 직원이 도움이 됩니다. 그들은 PCR 테스트를 도와주었습니다. 간호사가 호텔에 와서 6 시간 만에 250 TL에 결과를 받았습니다. 기본적인 아침 식사이지만 하루를 시작하기에 충분합니다. 매우 편안한 침대.

We had a fabulous stay at the Enderun Hotel. I had a few issues with trips after I arrived, however, these were dealt with swiftly and impeccably by the staff who were incredibly kind and helpful. We felt very well looked after. In fact, I would go so far as to say, that I had the best service of any hotel I have stayed in. The staff really went above and beyond to make sure that we had a comfortable and enjoyable stay. The hotel is in an atmospheric old building with a lovely breakfast area in a warm, glass dome outside (we visited in March and it was very cosy). The breakfast is a yummy spread of cheeses, salads and hot-cooked food. The rooms are comfortable and clean and there is a jacuzzi and sauna downstairs. The hotel is close to the Grand Bazaar and all the main attractions of the Old Town are within walking distance. Recommended.

We have just returned from a four night stay at this hotel. Our outbound flight was delayed so we arrived at the hotel later than anticipated. The hotel had pre-arranged transportation from the airport and that went extremely well by following their instructions. However, on arrival at the hotel the manager not only recommended somewhere to eat but walked us to a nearby restaurant. On our return he was happy to advise us on local tours to take given our limited time there, three full days. We arranged three activities and by the hotel booking them we had a slight discount on price.Not sure if it is normal but payment for two trips were made in cash to the hotel, but no receipt given. However there were no problems with transport pick up or return, so maybe that's the way it's done. The hotel itself is comfortable and clean and every member of staff helpful and friendly. The hotel is located in a manufacturing area, mainly shoes and leather goods, but don't let that put you off. For me it just added to the atmosphere of being in that environment in the middle of a bustling city. However, you are only a 15 - 20 minute walk from all the main attractions - Blue Mosque, Hagia Sophia (both a must see) and Topkapi Palace. Also recommend the evening cruise with dinner. Breakfast was a good set up for the day so no worries about eating during the day. A couple of general things to think about: * Istanbul is far hillier than I anticipated, so take good walking shoes. * TAKE EUROS. There is a great reluctance for anywhere to take their own currency. Everything is priced in Euros. In one cafe the price was indicated in Euros. Staff didn't even know prices in Turkish lira! Paid in Euros but got change in US $!! * Beware of being ripped off in the Grand Bazaar. My wife didn't fully understand the conversion rates and ended up being charged over £50 for a kilo of Turkish delight. I certainly wasn't delighted.

We were very impressed with the excellent service provided by Osman and Hakan who looked after us during our stay. Nothing was a problem and they were able to assist with our needs to getting around the city which was such a tremendous help. They provided guidance and were very kind and friendly. The hotel felt like home away from home and our rooms were spacious and clean (we were upgraded halfway through our stay without even asking). Buffet breakfast in the garden pavilion is also included. We look forward to staying here again.