다크힐 호텔(Darkhill Hotel)

전체적으로 위치만 좋았습니다. 나머지는 개선이 필요함

편리한 위치

Enjoyed my stay, rooms were clean and staff was really helpful

Unfortunately, this hotel is let down by the cold pool and even colder spa. The steam room was not working either. After a long day out walking Istanbul, I would have loved to relax in the spa and pool. The breakfast needs a bit of work. More fruit and nuts. Need to change bakery. Really close to tramvey and walking distance to Grand Bazaar and Blue mosque

위치는 매우 적합하고 아침 식사는 매우 좋지만 에어컨이 형편없고 방에 천장 조명이 없습니다.

Full of black mold in the room and washroom. Very bad people in the front desk I’ll call my bank to get the full refund. Have videos and picture proof of the room

The hotel rooms are very old specifically the washrooms. The hotel management scheduled maintenance work at night and the noise from maintenance drilling and cutting kept me and my sick kids awake all night prior to our flight. When i called the receptionist he refused that there work happening and when i kept calling he finally accepted that construction was going on. Terrible experience. Also the location is tough for the taxis to get in.

Stay as far away from this hotel as you possibly can. First the room. The mattresses are hard like concrete. I even switched my room and still unbelievable uncomfortable. There are no lights on the room besides the end table lamps. The room phone was not working, so you can't call the front desk. The bathrooms are moldy and the sockets ripped out of the walls. I wish I could attach the pictures I took. Then, the pool and sauna area. It's actually nice down there. The pool super cold but manageable. One evening I went to the pool and then the Turkish bath. As every time, I lay face down on the middle table relaxing. I did notice somebody walk in but didn't really pay to much attention. All of a sudden this dude starts rubbing my back. I was like woooooo hold on. Stop! I got up and this dude was completely naked with a hard on standing in front of me. I got really mad and walked outside after he told me common just one time only one time. I told the pool guys and management. Nothing was done any this guy. They seen him so why not address this. Then I switched hotels and as I'm standing outside this hotel talking to the taxi guy, talking about the price I'm putting my backpack in the car and as I'm want to put my suitcase in, he speeds off with all my money, passport everything gone!!! Please stay away from this hotel.

I feel that you have miss sold this hotel. You have listed it as a 4 star hotel with spar. I dont see a spar down stairs. The pool has broken lights. The jacuzzi doesnt work. The pool fountain is broken. The pool isnt even heated. The steam room is broken. The GYM is out of service. The hair salon isn’t in service. The Turkish bathrooms look dirty. The only thing down there that was working until today was the sauna. And now that doesn’t work any more !!