쿤룬 호텔 후기

AVOID AVOID AVOID this hotel. Horrifying experience. The worst hotel I ever stayed. Not worthy of the price at all. The room that I booked on the picture is junior suite that suppose to have two separate rooms with one king size bed and one single bed. But they gave me a single room with double bed and sofa bed. When I asked them that is not the room I booked, initially they insisted that is the room. But the next day they said the double room is under refurbishment. Which is a lie. In fact it was rented. The first room they provided us was on the sixth floor which the lift doesn’t reach there. As it only works until the 5th floor. So we had to carry baby which wasn’t safe at all. The toilet smells horrible, it sickens us all family. Imagine 18 months baby was with us. The shower handle is broken. After two nights they changed us a room which still has smelly toilet. Poor conditions of the beds. House keepers barely touched the room. The breakfast isn’t good enough. This hotel shouldn’t be a three star hotel. It’s not qualified to get this rank. Customer service zero.