Frame Galata Hotel

사기 호텔! 이 호텔은 예약하지 마세요. 저는 예약을 통해 이 호텔을 예약했는데, 제가 무료로 취소했는데도 제 신용카드에서 돈을 인출했습니다. 그들은 사전 승인을 한다고 말했지만, 그렇지 않았습니다! 그들은 자금을 인출했습니다. 이 호텔과 이스탄불의 호텔을 예약할 때는 조심하세요.

갈라타 지역에 위치한 사랑스러운 아늑한 부티크 호텔 우리가 묵었던 방에는 모든 편의 시설이 갖춰진 훌륭한 주방이 있었습니다. 직원들은 정말 친절했고 모든 세부 사항에 신경을 썼습니다. 아침 식사가 제공되었습니다. 또 다른 장점은 주방이 있다는 것입니다. 마지막으로 강력히 추천합니다.

Booked this hotel based on great booking reviews (9.0). I do regret a lot as it’s very basic 2 star, more like bed and breakfast. The only 2 positive things are: location (which is amazing) and hotel staff (folks are going extra mile to help you) + nice to have fridge in the room Rest is terrible (we stayed in room 202) 1) everything is super basic, so think about the cheapest furniture you can buy - it will be there 2) door handles are broken, locks not operating properly either 3) toilet flush button broken as well so water keep running all the time 4) cracks on the ceiling and walls 5) very strong detergent smell when we entered the room which stayed for 10+ hours 6) soundproof? Don’t think this word can be used as you can literally hear everything happening in the street and at the hotel Overall - was ok to survive for one night but will not stay there again. I’m sure you can find much better places for €100/night

I cannot understand the high rate of reviews for what is essentially a hovel. I turned up in the early morning due to flight schedule and was taken up several steep flights of dirty stairs to a room that was filthy. There had obviously been a water leak as laminate flooring was buckled and unevenly raised, potentially causing danger. There was a very nasty stain on the sofa and the bed was just nasty. The bathroom was full of mould. I refused to stay and made contact with ***********. I chatted quite amicable to the night manager who assured me I would be refunded. This was not the case. The owner stole my money and refused d to refund. After several months *********** did refund me and i am very grateful. Unfortunately, having been a frequent visitor to Istanbul, I do not feel I will return. The standard of hotels has deteriorated beyond measure. The Frame being a prime example. Do not believe positive reviews, my experience is an honest and truthful account. Perhaps booking com would ensure that cancellation policies are transparent rather than at the whim of fraudsters? The policy says, and the night manager told me, 1 night would be forfeited, not 8 days! The owner of this establishment is an utter disgrace

Ailem ile kaldım kendimi evimde hissetim gerçekten tüm çalışan arkadaşlara teşekkür ederim çok sıcak samimi herkes konfor olarak da çok iyi temizlik vs vs herşeyiyle mükkemmel bir otel Ve gerçekten puanı verirken gönül rahatlığı ile verdim..

Excellent location with a great staff smiling faces welcomes you at the reception desk Easy to find walking distance to Galata Tower Balcony room we had was quiet and charmful We used two-ways transfer from the hotel waa well organized Highly recommended