아일레이 아일레이 근처 호텔

호텔은 공항 건너편에 있습니다. 나는 주인과 그의 아내가 방을 특히 아늑하게 만드는 방법을 좋아하고 아침 식사 과일은 놀람을 풍부하게합니다. 저녁 식사를 미리 주문하십시오. 그렇지 않으면 먹을 것이 없습니다. 어쨌든, 당신은 이 도시에서 살기 위해 차를 렌트하고 싶습니다. 어디를 가든지 차로 30분이 걸립니다. 휴가를 간다면 조용하고 깨끗합니다.

Arrived at hotel and we were Ignored in reception for five minutes. By two members of staff … Room was at the end of a corridor where the fire door handle was missing so you couldn’t exit . Bathroom light switch was broken and covered with a ***** of electric tape A maintenance man came to mend our broken patio doors which weren’t broken He stank of smoke - we left the door open to clear the air We were then offered another room which was a suite We were then given keys to another suite and told we couldn’t have room service in that room as it was away from the hotel . We drove to a lodge number 4 into which we walked ( it was unlocked ) and found someone else staying there . We got to the room we were staying in and then had another interruption when someone else knocked on the door and said they were locking a room in the suite leaving us with a disabled room and smaller bed than we had booked . Then they said they were comping our food and then they weren’t . Two and a half hours after reaching the hotel we finally were told yes we could have the rooms we were in but no food was being comped however we could have room service . Wow what an experience | In the new room ( a suite )there was Blood on the floor and mud Kitchen area and door was broken . The Patio doors were also broken . The fire door cupboard in the second room / housing electrics and hot water tank etc on the room was unlocked as well . Wow …

Family dinner on a Tuesday evening. Had visited on a couple of previous occasions when visiting Islay and it seems that service has gone downhill slightly recently. Food was excellent as normal. No qualms about that whatsoever. Service was the issue. Seated in the restaurant and after menus were handed out and after a short while before any drinks orders were taken, one of the waitresses started collecting wine glasses off the table. Had to tell her that we were going to be ordering wine and the glasses were replaced. The main waiter in the restaurant was very softly spoken and so was difficult to understand at times. Seemed awkward when serving. I honestly think the evening was missing Lorna - the times we were there before she was managing the restaurant. When I asked at the end if Lorna still worked here, got a very vague reply that was ”sometimes”. The Lorna equivalent that evening (didn't get her name, assume she would be the restaurant manager for the evening) made one appearance at the start, seemed quite brusque and wasn't seen again throughout the evening. Total contrast to previous experience.