The room was very dirty when we arrived. The location and view from the room was amazing. The pool was great except it had black spots all over, which looked like black mold. There were also metal brush bristles from the staff cleaning the pool, on the bottom of the pool and a few people were cut while swimming. The pool attendant told us that the amenities were closed because of the wind being over 10 knots, including the Rum Runner, which wasn’t and shouldn’t have been the case. We later saw the rum runner dropping people off. We were very upset because we were looking forward to going on it one last time before the end of our trip. We lost a full day of using the paddle boards and kayaks and the Rum Runner. The staff was very friendly and accommodating when we talked to them about our issues.
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