체서피크 비치 리조트

Very bad experience I paid for a room with 2 beds and they gave me a room with an air bed and their answer was that everything was full and there were no towels in the pool I asked no one answered the beach very bad

I don’t know how this property has a rating of “wonderful”. We checked in during a heavy thunderstorm only to find out that the building our room was located in had no elevator. Upon learning this I told the front desk we are a family of 4 (two young kids) with 4 suitcases and that lugging these up slippery stone stairs in the middle of a storm was a really bad idea. So even though it was not offered, I asked to be moved to a building with an elevator! I was told that would be an extra $200 for the night. I passed and lugged them up with my wife. Then the room was poop. Bathroom door didn’t close all the way - the girls in your family will love that! Shower knob nearly pulled off the wall unless braced with your other hand, no water bottles in the room (paid or otherwise). Pedestal sink with no place to put toiletries, unless on top of the friggen toilet! GM called later that night offering to let us move rooms. Too late- already did the work ourselves and only staying for one night. The right move would have been monetary compensation at this point.