이카코 아일랜드 빌리지 - 어른 전용(Icaco Island Village - Adults Only)

I am sorry to say we were very disappointed with our stay. The pictures showed a room set up which was very different, as we were on the split level floor which was extremely small. There was no shower water (only drips), it was quite far on a main road which then backed onto the sea (ie. your sea view is a road first) and management pictures showed the more premium larger rooms only for the booking we made. The bed was not king size as advertised, it was actually a large single bed and we will not be visiting again as it was expensive for what it is. It was the most expensive hotel of our 2 week trip across Mexico, and by far the worst. I only felt clean once I reached Tulum and had a proper shower with actual water flow. I would recommend staying near Playa Norte as those hotels were similar priced, but with the associated facilities, location and beach view.

We had a lovely stay! Recommend the bigger rooms on one level as opposed to the smaller one with two levels, as we stayed in both. Both are great but the bigger room is the most incredible and also has a balcony with seating and a hammock. Beautifully decorated and clean with an ocean view. The staff are so sweet, lovely and helpful. Highly recommended.

Absolutely amazing customer service and support!! I'm horrible with names however the ladies too so good care of me!! I dint want to believe the photos on the site but it's truly that beautiful! I felt safe and secure, I could walk into town or take a 5.900 us taxi. The breakfast was amazing! I will return again this year without a doubt

We recently stayed at Icaco Hotel for four nights in February 2024, and it was truly a little piece of paradise. The warmth of the staff, including Victoria, Adaara, and Martha, added a special touch to the experience. The rooms were well-equipped and boasted stunning ocean views from the King Room, along with a delightful rooftop area. One highlight was the refreshing and healthy cold breakfast served each morning, setting the perfect tone for the day ahead. While the property is a bit of a stroll, approximately 20 minutes from the main center, this distance proved to be a blessing, offering respite from the crowds and day trippers. However, it's worth noting that this distance may be a deal-breaker for some. Being situated on the main road, there was some noise, but it was a minor inconvenience compared to the overall magic of the place. Overall, Icaco Hotel offers a tranquil retreat with exceptional service, making it a highly recommended destination for those seeking a serene getaway.

Overall great property. Some road noise and the hammock beating on the patio due to heavy winds. Breakfast was great and nice to have room service daily.

I’ve stayed many places on the island over the years and this is by far my favorite! Great location beautiful rooms and wonderful staff!

Our stay in Icaco was very great. The receptionist was so kind and gave us so much recommendations. The accommodation was very cute and we felt well from the beginning. Also the terrace with the pool which is for all guest, was our highlight. We enjoyed there sunsets and relaxed. At the evening it gets a little loud cause of the traffic on the street but after 10pm it calms and you can enjoy a peaceful night.

It was a romantic place. We had a great view of the ocean! But the best spot was the rooftop! We were there on our last day and spent the entire day there! The pool with its view is stunning!!! The beds were relaxing! The outdoor shower, cool enough to ward off the hot Mexican sun! It is a beautiful location with a friendly staff and great breakfast!!

Property its a unique peaceful and indulging place that relax you and disconnect your mind and body with the everyday stress and fast living