시크릿 플레야 무헤레스 골프 앤 스파 리조트 올 인클루시브 어덜트 온리(Secrets Playa Mujeres Golf & Spa Resort Adults Only)

挺好的好，看之前有些評論起初有點擔憂，但其實超出預期，相比性價比可以，餐食豐盛，服務熱情，晚餐時的泳池派對表演也有特色，可與隔壁Dream共享酒店資源是不錯的安排，能體驗兩個酒店的服務。衹是相對於hotel zone那邊這個區域有點不好找，uber司機走錯路繞半天才找到，另外這個海域水草很多不便下海游泳，好在有兩個酒店的泳池，最後推薦體驗海邊的餐廳

設施及其老舊，08年造的，同樣的錢可以住到更新更好的；服務人員勢利眼，給小費也不熱情回謝，彷彿我們欠他們一樣；房屋挑高很低很低。住着很壓抑照不進陽光。 The only good thing is their resturants，many choice though still low quality foods

此行去Cancun的最差決定就是選擇了這家酒店，堪比噩夢！！因為飛機票的原因需要延住一天才能走，於是在還沒入住的時候就在攜程上加定了一天，這個加定是我最大的失誤也是導致整個假期心情被毀的誘因！因為攜程的頁面都是默認為一個成人入住的，所以在沒看清選了一個人續住後，到了酒店前台發展續住的一天少定一位客人需要補一個人的差價，這時候酒店的騷操作來了，原來網頁上顯示一人和兩人的差別是750人民幣左右，然而前台讓我補的差價是380美元！！！一個手誤操作居然要補等同於2750人民幣的差價！而且攜程溝通幾天都沒有辦法讓酒店接受正常的價格！！我是續住一天，並且是加一位又不是減一位，於是前台像兩個**男女一樣表情冷漠且噁心地説他們沒有辦法就是要這樣操作，尤其是那位叫Dylan的男性主管，絲毫沒有服務意識和作為度假型酒店服務人員的基本素質，完全沒有一句解釋，像開黑店一樣命令我付380美元的人頭費！就這種二三流餐飲外加路邊攤一樣的夜市酒店也配？！2963.95人民幣+380美元，超過人民幣5500多元一晚的噁心酒店讓我畢生難忘，第二天即便有午餐提供我也不想看到這家酒店噁心的態度整理完行李就走，牛排五分做成全熟，燒烤還不如泰國路邊攤一半可口的酒店，還是留着割歐美人韭菜吧！真是後悔沒提早去國外網頁上查看此酒店的評語，都是一片罵聲（還各國語言的那種），可能南美去的國人不多，但是請各位千萬小心不要再踩雷，secrets一生黑！！

I have no idea how none of the reviews on here are talking about how they try to pitch you timeshares at every available opportunity. Within 24 hours I was pitched the timeshare 6 times, including 4 calls to my room. And they do not take no for an answer. Usually I'm pretty friendly but it got to the point where I had to be mean and walk off to get him to stop. They also set up a little scam center in the lobby with the pool table where they bus people in from other resorts to try to sell them timeshares, so if you don't get enough of them trying to sell to you, you can listen to some of those instead! The beach is actually really nice but the rest is sub par. Our fridge and TV were broken on arrival, we found an old fry by the sink, and they don't restock your minibar. One time they didn't even replace the towels and we had to order more on the app. I do tip, so I assume that maybe that is the "good" service. The food is bland, the drinks are good, the wine is so gross. Not only am I mad that I paid a lot of money to basically spend a week at a scam center, but every time they do it they waste your precious vacation time that you paid them for already. It is scummy and I will never stay at a Hyatt property again.

We stayed to celebrate our honeymoon. It was perfect. The put a honeymoon banner on our bedroom door. We also received a complimentary bottle of champagne. We went to 3 different restaurants which were all amazing! True bang for your buck! The only downside was the the convenience store its nice but too expensive. We paid $30 US for a bag of ruffles and 1 chocolate. The views and the pool were majestic. They do super fun activities every day. Over all I would say a 9.8/10

This was my wife and I's first vacation without the kiddos since we've been parents. The resort was exquisite, the facilities were clean and beautiful, the dining options were easy to get to, and offered numerous choices for dinners. The breakfast buffet was fresh, my favorite was the omelet bar. The staff was always helpful and friendly. Our room had the best view of the ocean and common pool. The golf course was phenomenal. It was a great week, whether relaxing on the beach, or laying by the pool. We cannot wait to return.

I had a fabulous 3 days. The place is very large so you ride golf carts from the hotel and pool/beach to some of the restaurants. No problems. The beach was beautiful. A little sea****, but nothing stinky. Luis was our waiter one day and he was very attentive. Tipping is encouraged and the people working deserve it. EVERYONE was helpful and friendly. The food was okay, it's not fine dining. I enjoyed all my meals. Breakfast was the best. Shout out to Marcello. Drinks are watered down, but with all the day drinking going on, I don't blame them. I stayed with the wine and beers. There is plenty to eat and drink. The only complaints I would make was much of the resort is not air conditioned. The rooms are very cool if you want it. But many of the places you eat are open air, lovely at night, tough during the day. Stay in the pool or the sea. It's great. Also, the restaurants were unable to handle our group of 8. I understand it's a couples/adult place, but pushing tables together shouldn't be hard. I hope to go there again.

A nice resort in Cancun. The staff are amazing; they make the place very welcoming. We enjoyed our time at the pool and bars.