Mercure Inverness Hotel

체크인 시간이 되어도 청소가 끝나지 않고 기다렸다. 커넥팅 룸은 옆방의 목소리가 둥글게 들리므로 귀마개 지참을 추천합니다. 엘리베이터 내에서 카드 키를 터치하지 않으면 엘리베이터가 움직이지 않지만 그 설명이 없었기 때문에 엘리베이터가 부러졌다고 생각한 노부부가 있었기 때문에 설명을 해 주었다. 전체적으로 청결감이 없고, 엘리베이터내도 쓰레기가 산란하고 있었다. 이것이 머큐어인지 실망했다. 더 이상 묵지 않을 것 같아

Great location sitting in the center of old town, close to the Ness River, the Inverness Castle, railway station. Staffs are all very friendly.

The hotel located near the river and many shops and restaurants nearby

I am very very disappointed to the mercureinvernes hotel for me, I feeling like I have been cheated by this hotel, they had arranged me a small and dark room, which is not I booked for original one. I serous complaint on this situation. I paid a big room but they put me in a small room, they put a nice room image for marketing for cheating only. Too bad they can’t offer me cancel the room and payment. Too bad … My booking Identifier details :- *****************

Loved this hotel , right in the middle of Inverness with lots of pubs and restaurants round about . Also close to train station. View of the river was great ! We had a privilege room and it was fab .

Upon my arrival, the reception told me that because of the system problem and they cannot contact us, there was no room provided on their hotel and asked us to walked to another hotel by ourselves which they said was similar grading and only 5 to 10 minutes walk. Actually I received email from trip.com two days beforehand and no message was received regarding the arrangement. I was dissatisfied and eventually the reception said they would arranged a free taxi for us as we had two heavy luggages and bags with us. As such, I did not live in this hotel and was arranged to another hotel with an assessbility room provided. The whole encounter was very unpleasant.

Nice hotel near the train station. Room was spacious but lack of plugs was a pain. Good breakfast and restaurant has a nice view over the river.

Only had the Burger and a Beer deal great value for money the burger was excellent.Staff were friendly and efficient and Bar prices were reasonable we will be back

very near train station and restaurant all nearby