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Arrived late at night having been given an entry code as the reception desk was closed. Self check in was easy, room was quiet clean and comfortable with nice tea and coffee making facilities. Hotel is located on a business park with good access roads to travel onwards to Paris & the south.

We booked this hotel for a stopover on our return home from south of France. After booking I looked at reviews here and thought they aren’t great but am sure things have improved since 2021…. They haven’t trust me! On arrival I commented that I hope the aircon is good as it was so warm to be told “oh it’s broken”, is there a fan in the room I asked … “no”. I asked to see the room to check how hot it was and told the receptionists I was hesitant about staying. They weren’t interested, I asked if there was a reduction in the room rate as aircon not available - no… when I pushed they said they might be able to give 10% and the more senior receptionist said if the room wasn’t suitable she might have another room to show me. First room was baking hot, when I asked about seeing second room I was told it was the same, on returning to reception with the receptionist she whispered something to her colleague behind her hand - very professional! More senior receptionist offered to refund breakfast, the 2 receptionists then spent 10 minutes trying to do this and having a good giggle at the same time and eventually said we can’t do it. The behaviour and attitude of the receptionists was very poor. We left and found another hotel a few miles down the road - still a Campanile but what a difference, staff were friendly and helpful and aircon worked. I do not in anyway recommend staying at the campanile Versailles Buc.