하얏트 리젠시 인디애나폴리스 앳 스테이트 캐피톨(Hyatt Regency Indianapolis)

Such a disappointing experience for what I expected to be a nice hotel. Also very disappointing that they wouldn't honor my reservation since I booked 3rd party. I booked two doubles but they said they only had king rooms even though my reservation was booked months in advance. Rooms are old, awkward layout, and dirty. Staff wasn't friendly and unable to answer questions like what time room service was available or provide menu. Very overpriced for quality and service given.

Had a small problem with the HVAC in the room,very promptly taken care of the 2 Maintenace people were top notch no problem there.The elevator service was terrible I know it was a busy day but the wait time was herendous.The resturant/bar in the lobby was a joke terrible service had to remind them what we ordered and in fact that we ordered food then we didn't get all the items listed in the particular item we ordered that in fact were supposed to come with that item as I looked on the menu after we ate,they ran out of Tito's vodka when they are PROUDLY displaying they offer Titos how can that happen,my wife ordered 2 Lemon drop Martini's at once since the service was so bad and one was a Margerita and who know what the other one was but they weren't lemon drops.the limited vending machines were all sold out on every floor,like I said earlier I know it was New Years Eve but this wasn't the first NYE ever they should of had the proper stock to keep these refilled,so getting refreshments was like finding hens teeth since the service at the bar was terrible.All in all very bad experince and don't see us staying there again anytime soon if ever.

liked everything except for getting profiled by a US Marshall. im sitting in the chairs by the elevator and im asked what my business is here and i need to leave now. i then present my room key and he goes on and asked for my room number and name. the man held me and my guest for 10 mins to verify and i already showed him my key card and receipt. after he verified he continued on his day like he never confronted me. with that said i will never come back here, and they will be receiving a call from my legal team.

Didn't like the elevator waits but I guess that can't be helped but other than that my family enjoyed a fun weekend in Indy and a Colts win. This is an annual event for the family around Christmas.

Perfect location! We were able to attend a cheer competition in the Indiana Convention Center, which is attached by a skywalk and later on, go to the Steelers/Colts game, which was less than a half of a mile away. The restaurants we went to, which were less than a five minute walk from the hotel, were all great too! We would definitely stay here again!

The pool was too cold for my kids to swim (who usually don't care!), the beds were extremely uncomfortable (I don't think anyone got sleep), you can hear all of the street traffic through the window and hall traffic through the door. The valet guy made me give him my ID before we took our luggage up to the room so I would return it. I still feel very uneasy about that.

I was in town for the Big Ten Championship game . I was very disappointed that parking was not part of the room charge. My room for 1 night was over $500.... absoolutely ridiculous price gouging. Then you want me to pay for parking. I will never stay @ a Hyatt owned hotel again.

Great location for bars, restaurants, Indiana Convention Center and Lucas Oil Stadium. All very much walkable.

The trip was good, easy parking and check-in. The room was also relatively clean. Just needed a few updates and maintenance. The water was cold for showers. Once maintenance was made aware, they worked on it right away and made sure to support us until it was fixed.