평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치3.3
시설3.4
서비스3.4
청결도3.3
검색 조건:
정렬 기준:
모든 리뷰(75)
높은 평점 리뷰(37)
사진/동영상 리뷰(1)
평점 낮은 리뷰(7)
리뷰어
트윈룸
투숙일: 2021년 9월
개인
리뷰 10개
3.2/5
작성일: 2022년2월10일
I would avoid this place. Strange crew and dodgy travelers. They also charge some extra pounds for breakfast. Very, very, very poor experience. On top of that wi-fi was not working at all.
I arrived at the reception of Best Western Hotel on Argyle Road to require one room for one night which was quickly followed through in their system on the condition that I paid £ 100 deposit which would then be transmitted onto my account within 4 to 5 working days. I really believe, as they told that this was the Hotel's procedure that returning the deposit would never be a problem. Yesterday, I finally checked whether they had transmitted the amount concerned, I was yet surprised about their behaviour. Even more so, when I passed by there to collect the money, I was not given any sorry that we haven't yet only questions. I told them the date of checking in and they behaved puzzled. One staff member even threatened to call the police on me whilst I am demanding my right to have my deposit paid back.
번역
NorthStar03519818352
투숙일: 2023년 8월
기타
5.0/5
강력 추천
작성일: 2023년9월19일
Close to all amenities with easy access to local transport options, with the under ground less than a 2 minute walk away of the hotel. There are also plenty of food options catering for all types of dietary requirements. A shopping center is also in close proximity.
번역
리뷰어
투숙일: 2023년 6월
기타
4.0/5
아주 좋음
작성일: 2023년7월15일
I stayed at this hotel after I found out that my reservation for the Greater London Hotel was cancelled. I stayed in the executive suite 2 and everything went fine. I had breakfast in the Greater London Hotel which was very good. Staff at both hotels were friendly and helpful.
번역
숙소 답변: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 02089116083. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephan P Manager Best Western London Ilford Hotel
리뷰어
투숙일: 2023년 5월
기타
3.0/5
작성일: 2023년6월1일
First of All we booked the Best Western Greater London and about 6 weeks before our vacation we got an information that our stay would be in Best Western Ilford Hotel. We also booked our rooms (double and twin) with hot breakfast included. After arrival at the hotel we got two quad rooms in the external back of the hotel, which was ok and no problem for us. The rooms were ok, it ist good London standard but newer ever compared to german standard with 4 Stars, as it is described. The rooms were quite big an the were cleaned every day. The really negative thing were the "Grab&Go Breakfast bags", which can't bei described as a breakfast. After Stalking to the manager we were invite to get breakfast in the Greater London Hotel, what was a really good solution.
번역
숙소 답변: Dear Guest Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 020 8911 6083. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Best Western Ilford Hotel
리뷰어
투숙일: 2022년 10월
개인
3.0/5
작성일: 2022년11월20일
Location is good, near the shops, bus stops nearby and a tube station minutes away. Check-in was a bit spotty: I had asked for early check-in and was told there would be no problem, but that didn't work out as planned. Still, did get a room a little early. My room was a bit cramped (although OK by London standards I guess). Quite clean, heating was fine, had some storage space, lighting OK. Nice big windows (street level). Medium sized flat-screen on the wall, and wifi worked fine. The shower seemed a little low quality difficult to get the water temperature to stay even & shower head holder was broken. Breakfast was varied and not bad at all. Overall - good VFM - a decent hotel with easy access to central London.
번역
숙소 답변: Dear Guest Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 020 8911 6083. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Stephan Manager Best Western Ilford Hotel
리뷰어
투숙일: 2023년 1월
커플
1.0/5
작성일: 2023년2월27일
I was in the summer, already at Best Western but in another house, which was very good, this time we were in the main building .... I took this room because of the breakfast offered, if I had known, since a breakfast room is described that there are only grab bags , how can you give air travelers (no knife or fork allowed in your luggage) a yoghurt, a croissant with butter, egg and jam, that's breakfast (where was the hot breakfast offered?) without cutlery, how should you the food? then the room if you're not on vacation before 9 a.m. leave a lottery game is whether it's cleaned because you can't eat in the room if it's not vacuumed because there's no table to eat, on Christmas day only the grab bag wanted to try to have breakfast we were thrown out of the room because of cleaning...a trail of ants on the wall...from the size of the room single room with double bed?.Every day you have to have your room card rewritten at the reception. I've been with Booking for years but I've never come across anything like that, many thanks for a very bad holiday to Best Western..never again in the best western
번역
숙소 답변: Dear Guest Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 020 8911 6083. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Stephan Manager Best Western Ilford Hotel
리뷰어
투숙일: 2022년 12월
커플
5.0/5
강력 추천
작성일: 2023년1월31일
Excellent place to stay, prices are very good the rooms are very clean and we'll equipped. The staff on the desk can't do enough for you, I will most certainly return when working in the area and definitely recommend to my colleagues.
번역
리뷰어
투숙일: 2022년 12월
커플
1.0/5
작성일: 2023년1월31일
Well, where can I begin? Booked a weekend stay at Best Western Ilford, as it was close to a friends 50th birthday on the Saturday night in November. We trained down to avoid the hassle of driving, and headed out to the hotel from central London. Opening the door to our room we were rather shocked. It seemed we had been placed in a room with a double mattresses on the floor (!) and a skylight for only daylight. The velux skylight didn’t want to open and had a mouldy paper shade over it which didn’t move either. The bathroom was a mess and no where near what I expected for £135 for two nights. We immediately realised this was not the place to stay and booked in to the local Travelodge (clean, and reasonable) and duly left. Following my complaint to Best Western Ilford, I was not offered full refund of the £135, but they suggested 50% was suitable. Six weeks later I have had nothing. Can’t really say much more but I would seriously look elsewhere if you want a stay in Ilford! The Travelodge is quite good 👍
번역
리뷰어
투숙일: 2022년 12월
출장
5.0/5
강력 추천
작성일: 2023년1월31일
I was very impressed. The staff were very welcoming and helpful. They were all dressed smartly. The presentation of the hotel was clean and modern. I had a very comfortable stay and will definitely use Best Western again
번역
리뷰어
투숙일: 2022년 12월
가족
5.0/5
강력 추천
작성일: 2023년1월31일
We were very impressed from the minute we arrived we were given a warm welcome. The room was very clean and the bed really comfortable. Bathroom was great and the shower good and powerful. Everything looked newly decorated. A really good example of a Best Western Hotels. Staff to be proud off, great location, good value and the best staff. Would recommend.
번역
리뷰어
투숙일: 2022년 12월
출장
5.0/5
강력 추천
작성일: 2023년1월31일
The room was fantastic, I loved that it had a comfortable bath, and a shower head. The bed was very comfortable, the breakfast was delicious, and so much choice. The staff were very helpful and friendly, so it was a great stay. Definitely recommend it.