우드랜드 로지 일포드(Woodlands Lodge Ilford)

매우 끔찍했습니다. 저는 다른 호텔로 옮겨졌다가 다른 호텔로 옮겨졌고, 방금 떠나서 다른 호텔을 예약하러 갔습니다. 누구에게도 추천하지 않습니다. 서비스는 끔찍했습니다

We had a beautiful experience. Friendly staff and beautiful place to be.

Car broke down so was not able to get to the hotel. Wasn’t able to get a refund for my booking. Useless! Would not recommend staying here and staff are rude over the telephone.

Similar to a few reviews on this website and trip advisor. On arrival I was ambushed with a holding deposit fee which wasn't advertised anywhere on Trip.com's app. On asking why this is required, the receptionist repeated "Every hotel does this" - which clearly isn't true if so many people are commenting on it. When asking if it's possible to just cancel and have the booking refund, the colleague essentially gloated saying "We already have the money, there's no cancellations on this booking." So now I have to go through PayPal to escalate this. What makes this more frustrating is that it was midnight, and they were perfectly comfortable sending me out the door and couldn't at least come to some compromise. It's a little disheartening, and I'm just glad I wasn't a family or a solo traveller who wasn't familiar with the area. Do better please.

De accomodatie was redelijk om te zien maar was niet een heel smakelijk hostel om lang in te verblijven. Voor het geld was het echt wel gewoon te doen.

가장 큰 것은 다른 곳에서 체크인하지 않은 밤이었습니다. 실수로 이 호텔을 예약했지만 전용 화장실 시설이 없다는 사실을 몰랐습니다. 공용 화장실은 깨끗하지 않으며 일반적으로 호텔의 상태가 좋지 않아 개조가 필요합니다. 다시 머물지는 않겠지만 예산이 부족한 사람에게는 좋을 것 같습니다

더러운 카펫, 매우 나쁜 샤워 시스템, 열악한 아침 식사, 보증금으로 £50를 가져갔습니다. 왜 그런가요?

특히 가족 여행을 위한 호텔이 아니라고 광고하기 전에 호텔을 확인하시기 바랍니다.

Room was ok size very dated no plug in the room and only got cleaned once the day before I was to check out