Tea Village, Munnar

I have booked this hotel through Make My Trip. Though I insisted on a good hotel, they suggested this one saying it's a good one. But this hotel was absolutely sub standard. Let me share my entire experience throughout my stay. My room was upgraded to a semi suite category from premium one. The room was Okay but the toilet was in very bad condition. I had to ask them again to clean it. Room service staff don't know anything. They don't have any knowledge on room service. You ask for something, they'll get you some other thing. Night dinner was also okay. *Now comes the actual part of my review. In the night it rained. The room in which I stayed had a roof leakage. Let me remind you that it was a semi suite. I had a sleepless night. In the morning when I got ready to make coffee, the electric kettle was not working. I had to wait for one hour for another one. When I went for breakfast, it was not at all worth it. The restaurant was so noisy and untidy. Restaurant staff are very rude and they don't have manners* Actually it's rated as **** hotel, but it's just a "Zero Star" hotel. I will never recommend this to anyone. Lord Guruvayurappa saved me, due to the last minute decision to visit Guruvayoor, I have reduced my stay for One day only.

Its a very good resort with pleasant ambience and great balcony view right into the hills can feel the sun rise and the foggy weather !! Food is tasty! Over all hospitality is very good!! Highly recommended resort in munnar . Mainly that candle light dinner is the top one Staff is always available and friendly ! Abbas and Harish guided us well!! Had a great experience here .