미네르바 그랜드(Minerva Grand Kondapur)

ห้องสะอาด พนักงานบริการดี

Excellent and well sustained pax delight attributes years together in a flawless mode. During my multiple visits, feeling same freshness and "all in their place" which felt during first visit few years back. This time witnessed of so ***y new Menu items additions at buffet. Eversmiling lady before dining is same who welcomes whole heart and asks politely " Are you from room stay or walk in?" Thanks to her care and timely providing hot dosas!

Room cleanliness is average. Water stains everywhere in the bathroom. Rest of the place is okay. AC works but temp control did not work. Service is pathetic... We booked 2 rooms, one through a website and the other later on directly. We were told no breakfast over phone for both rooms, but mail for the second room said breakfast included. The front desk too said no breakfast included. However during checkout we were told that breakfast was included in the package but they cannot do anything as it was already billed.... It seemed as though most of the staff were interns.. Overall a disappointing experience

Worst experience we had in minerva kondapur. They are not able to handle the group gatherings like 100-150 members. better to avoid this hotel. They were literally failed to serve the starters to us. We need to enter the kitchen for starters. Staff are helpless and under pressure. Even soft drinks also they were not able to supply sufficiently. Simply saying stock completed. Its waste of money for group gatherings. Even food also not sufficient. More than 30 people not even got sufficient food.

The value and worth of my 7 day/night stay at the Minerva Grand Kondapur; Excellent! And as a traveler to India for over 4 decades, that says a lot. Indeed, the comfort of my room, the tranquility there, and the overall cleanliness of my room, the hallways, the overall facility, alone: I would highly consider the Minerva whenever I might return to Hyderabad. But what stands ABOVE all of this: the stellar service expressed to me by the staff. This is what places the Minerva per***ently on my map with Bold Letters as #1 choice to return to. There are such a number of staff who expressed their professional and kind attention to my needs. Where to begin? I had written down a list of names to keep note of, but sadly in the midst of my return journey, I lost that page. By memory: Vikram at the front desk, Prasanth at the front desk; both of whom facilitated my stay, my transportation smoothly, respectively. Also Vijay who arranged for me to have an adaptor so that I could use my computer with an American plug, for recharging. And those, each warm smiles, who served me at the Blue Fox restaurant [as well as those cheerfully taking my phone orders --chai and more-- for delivery to my room], and those who delivered meals to my room, and those who assisted me at the elevators. I very highly recommend the Minerva. And I hope, per circumstances, to greet the Minerva staff again in the not distant future. [Finally, I apologize for missing other specific names.Kind wishes.]

The experience was an ok type. The food wasn't great. The room service was pathetic. Some weird sounds from AC.