Everyone, prepare yourselves for a very long review. But this review is not due to any hardships we faced during our 5-night stay at the lovely Falaknuma Palace Taj resort. In fact, the opposite is true – we were completely blown away by our experience! I am sitting here 2 weeks after my return home to America, and I am still at a loss for words on the level of care and hospitality we received during our stay. It all started with our Airport Transport to the hotel, when we were greeted warmly by Santosh. As he drove us to the resort, he regaled us with the history of the area as well as the hotel. He was extremely personable and a very experienced and careful driver. As many who travel throughout India know, the roadways are a crowded mess of rickshaws, trucks, cars, motorcycles, scooters, and people, so navigating ***** the crowded streets can be very tricky. But the constant stop-and-go that is often felt with drivers of India was not felt at all with Santosh. We made sure to request his service for the duration of our trip when we went out into Hyderabad, and also for our return journey to the airport. Upon arrival, we were pleasantly surprised with a horse-drawn carriage ride that took us from the Entry Tower to the front steps of the Palace hotel. It was a short trek, but lovely nonetheless, and at the end we were invited to interact with the horses, which was great considering the beauty of the majestic creatures! As we ascended the staircase, we were treated to a transcendent welcome ceremony put on by the Welcoming Team of the Taj Falaknuma Family. I don’t wish to spoil the surprise, but note that you will feel like you’ve ascended into the level of Royalty. After a brief introduction to the Palace hotel, we were shown to our room. The team had thoughtfully moved our room from their initial assignment on the 2nd floor, to the 1st floor owing to my parents’ age, and we were very grateful for their foresight. There are a minimal number of elevators on the property, so ascending and descending the stairs for 5 days would have been tiresome for my parents. I’m not entirely sure how they knew to change the room location, since it they let us know almost immediately upon arrival, so I can only assume the information was relayed to the Check-In Team from the Welcome Team when we arrived. I was very touched that they took the initiative to change the room without my having to ask. The entire grounds are easy to traverse, and the gardens are well-maintained. As we stayed there from New Years Eve until January 5, the palace was decorated beautifully with traditional Christmas-related greenery, lights, and decorations. Specifically at night-time, it was beautiful to behold. We arrived on New Year’s Eve and attended the Gala Dinner, held on the front lawn of the Falaknuma Palace grounds; it truly was one of the best New Year’s Eve events that I have been to in a very long time. The Cultural Program was amazing, and opened wi
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