퀄리티 인 & 스위트 웨스트 체이스(Quality Inn & Suites West Chase)

Everything was ok staff and housekeeping are good when they are available

Service good, staff friendly, just to much going on outside. But overall a pleasant stay.

Hate it here

環境優雅服務態度好

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

As soon we arrived to the hotel the front desk clerk was very rude,elevator was broken, unsafe feeling we can smell the Mariuna smoking on the hallways super dirty and smelly

First when you use the app to get the room nowhere did I say just because u use the app that once u get there u have a $50 cash only deposit. So after getting there as late as it was I had to leave just to go find an atm and get cash and go back again after having issues with that as well. And when I get back 8ts another 20 minutes for them to go and redo all their paperwork and whatever I finally got a room. Then wake up the next morning to eat breakfast in the room and noticed a bed bug on the bed. Then management had the nerve to say it was from me when I had just brought a backpack in the room and was put in the bathroom by the sink and they still insisted on saying it was me. I thankfully don't have any and still don't. My wife has the video of all of this too.

This place is disgusting. Roaches everywhere, the service is worse than bad. I am not recommending it at all.