OYO 호텔 휴스턴 TX 니어 메디컬 센터/NRG 스타디움(OYO Hotel Houston, TX Near Medical Center NRG Stadium)

they were nice, politr and helpful! SincerelyCES

Roaches, Housekeeping is very rude and will not refresh your room, the management does not answer the phone after hours because he is in his room sleeping, yes he stays on property and this hotel is supposed to be 24hours. They do not accommodate any of your needs of something goes wrong in your room. TERRIBLE PLACE TO STAY!!!! Do not waste your time.

We got what we paid for. the room was clean enough, but the heater didn't work; after trying for a couple of hours to replace, used a space heater. had a lot of outside noise and disruption from "homeless people hanging around. amenities were lacking.

Didn’t stay in this hotel. Homeless camp in the parking lot of the building. People sleeping in bushes along the side of building. Not safe for a family, my wife was approached by panhandlers when we arrived. Never even checked in.

This property did not honor the reservation. They physically locked the door and insisted that no rooms were available on the second night. On the first night I was told that there was one room, but that it was really bad. The room was grotesque. One light could not be turn off. The room was dirty. There were transients walking up and down the halls. Do not go here.

＞ Booked stay for 12/02-12/03 at 10pm ＞ Called Oyo number listed on Google to confirm if they had availability (because ******* will take your money on last minute bookings but not refund you if there is no vacancy when you arrive) ＞ Rude rep heard my situation and tells me I have to check in at 3pm. I explain the situation and he keeps repeating himself so I hang up. ＞ 20 minutes later another man calls and assures me there’s a room waiting for me. I just had to make a payment to a link he sends. I ask repeatedly if I’m able to check in right then and he assures me I have nothing to worry about. It felt like a scam due to the call coming from no where. Nonetheless, I make the payment because my wife and kid were sleep and tired. ＞ Go back to the car ,where my son and wife are waiting, and decide to drive there. Did not realize I was there bc the sign said another name and suspicious people loitering outside the hotel. ＞ I arrived at the hotel at 3am 12/03 where I see a no vacancy sign. Walk to night window and clear behind the glass the check in lady is sleep with a sign that reads “no vacancies”. ＞I call the number back and the guy tells me everything is fine just check in. I said there’s no vacancy. And he reassures me again. He asked to let him talk to the front desk and ask if there is vacancies.. ＞I woke her up and She said “No” and went back to sleep

The hotel was sketchy when I pulled up. Once in the lobby I patiently waited for the desk attendants help checking in but she had someone before me. Which wasn’t a problem until that one person turned into a 30 minute conversation between her the guess and another member of staff. Once I finally got my room, none of the light work the bed had stain crumbs and little hair shaving on it, the microwave and fridge did not work, and there was no shower curtain, it looked as if the room was mopped and that’s it. But the really horrible part was the people getting high with needles right outside my room and the roaches that were everywhere inside and out. I wouldn’t recommend this place to my worst enemy.

Listing pictures do not match actual rooms . Also , having street people bang at your door is very highly likely to happen . Super inconvenient

Do not book this place, not safe and a disaster. A newly “renovated room” which was terrible, no outlet covers, no shower curtains, no window curtains, door that was broken into.