햄프턴 인 휴스턴 니어 더 갤러리아(Hampton Inn Houston-Near the Galleria)

Neat and homely

Room overall was pretty clean, room has a lot of space and staff was very kind. you have to pay to park and they charge you 20 just because but was reasonable for the area ( i guess)

I have stayed in a lot of hotels. This was the noisiest by far. People including their own crew talking and slamming doors all night long. I has to check out early and got a quiet and peaceful place.

When my wife came in that evening, the front desk person saw her girlfriend and said she should not let her friend drive due to what they perceived as she had been drinking. My wife then let them know that this was a grown woman and she could not stop her as she had tried. The front desk person told her that if anything happened to her friend that she would be to blame. Clearly, the front desk person was way out of bounds. They were trying to put a guilt trip on my wife. It’s OK to be concerned about someone drinking and driving, but to put a guilt trip on someone that cannot really control. It was way out of bounds.

Broke iron, telephones not working, room not serviced and no one informs customer about the policy or no sign about it. No tv remote in the room. To me the rate was over priced for the condition of the hotel.

No one at desk when we arrived!! Stood there 20 minutes before someone showed up to check us in!!! Very frustrating!!

The staff was very friendly and the bed very comfortable. I did not care however for the crumbs on the chair at the desk (gross to say the least), the peeling wallpaper in the bathroom, the stains on the wallpaper in the bathroom and room itself and the paneling peeling off the inside of the bathroom door. If given the choice to stay at another hotel next time, I will - not a well-kept property.

Was a decent stay. Little rough around the edges but the place got the job done. You get what you pay for. I booked it just as a place to stay while in the area for 2 nights. Breakfast was decent, pretty standard. But the location was great. Got to everywhere with ease and even taking an Uber around was pretty cheap. They didn’t really share that there was a $20 parking fee per night until I arrived. Which was gated (albeit you had to get “buzzed in” as the card reader didn’t work). Pretty annoying to have to pay that fee. My biggest complaint was that there was a super subtle beeping that was always on, keeping me up through the night. Had to sleep with headphones in. And the door to the hall had a crack large enough to let light in, and naturally enough to hear everything in the halls. Aside from that the nooks and corners probably could use some cleaning and paint. Decent place overall. Keep your expectations grounded.

I stayed at this hotel years ago and it was wonderful so I was excited to stay here again. It was disappointing. The first room they assigned me to had a non-working deadbolt. They reassigned me to another room without hesitation. In the 2nd room the floors were dirty, the bathroom sink water drained extremely slow (filled up the sink) when brushing my teeth, the chair had visible trash in the cushions, the bathroom door had veneer pulled off on both sides, the nightstand had sticky residue on it such that I didn’t want to lay my phone chargers there and the carpets were stained. I just found the room dirty overall. And not sure if the fire alarm would have worked if there had been a fire (see pic). On the upside, personnel were very friendly and the AM breakfasts were great. Very tasty with lots of variety. However the room dirtiness was such that I considered changing hotels after the first night.