I booked this hotel with breakfast together but when I check in, front desk said no record about booking with breakfast and asked me to call the agent to call back the hotel for confirmation even when I showed the booking letter with full booking information. I felt I’m not welcome and told her this is their job to clarify instead of me. Anyway, she issued me the breakfast vouchers even not willing to. And the next morning there is an envelope with breakfast vouchers inside left under my door. I felt they are very careless on doing things.
Others hotel facilities and stuffs are good!
번역