홈스테이 호텔 히스로(Homestay Hotel Heathrow)

Room was comfortable and easy to access. Very comfortable beds. Staff friendly and obliging. Excellent breakfast done by Mum. The Assistant was very obliging ordering and chasing up the taxi for us. Location is excellent and decor good. My only complaint just a small one regarding cleanliness was a used bar of soap left on the bathroom sink and the badly stained armchair in the room. But overall a pleasant, comfortable short stay.

Great service. Very good hotel

位置不錯。

Very friendly staff, who shared his charger as I didnt have my own. Concenient location by Hounslow Central tube for connections to LHR. A bit worn down sheets (look overused) and some hairs found on pillows.

Not really worth the money, we were “upgraded” to the premium but no room to walk around the bed, they were never able to make us a key, we had to ask the house keeper to let us in every time we wanted to go inside the room again. Restroom was super super small, the hand wash sink was pretty much right in front of the toilet with very very very little space for leg room and I am a short person, I can’t imagine how a bigger person would manage to use that toilet without hitting the sink, shower was broken and the “fixed” it attaching a spoon to the shower head so it would move with the water pressure, water liked to the whole bathroom floor, I’ve paid less or similar at a way better hotel, the main entrance has spiders, pretty much picture doesn’t not match actual property.

We stayed there one night because we had missed our flight. The room was of a very good standard and very comfortable. The service was very good as well

Hotel told us when we arrived that they were sold out and didn’t have a room for us, despite having a confirmed reservation from *******. They suggested we look for another room at another hotel. We did that and fortunately found a room. Two hours later, Homestay called me to say they found a room for us. Now I’m having to pursue a complaint with ******* to get a refund for a room we never got to use. Ridiculous. Not sure if it’s *******’s fault or the hotel’s, but it sure wasn’t ours.

Very congested rooms. The bathroom was stinking. We had booked the room for two adults and their reservation showed one adult and so they charged for an extra adult even though the room was for 2 adults.

The very first day one of the shelves by the bed fell off and the light was hanging by the wire on the other side which was very dangerous. I ordered breakfast and paid 15 pound and only managed to eat the toast. Finally bed bugs and other bugs on the bed sheets, I have taken video of this and will share later on. The manager Andrea would not give me the name of the owner and said the owner is in India!!