힐튼 머틀 비치 리조트(Hilton Myrtle Beach Resort)

훌륭한 호텔이었습니다. 바다 앞의 전망이 훌륭했습니다. 물가에서 아침 식사를 했습니다. 정말 추천합니다.

음식과 서비스는 훌륭했습니다. 풀사이드 음악이 더 일찍 시작되는 것을 보고 싶고 호텔 전체에 약간의 업데이트/TLC가 필요합니다. 전반적으로 좋은 시간이었습니다.

No pool open. Housekeeping on demand sometimes comes.

Far from what I expected given the amount I paid. Our hotel door had three separate issues, which in turn caused us to be locked out three times, go wait at the front desk, and wait for a maintenance request to be fulfilled. And each time, they couldn’t fix my door. Front desk said they could wave my parking. Well that’s fine and dandy but I missed a show I bought two tickets for because of these issues. Front staff couldn’t do anything about my troubles, specifically because I “booked through *******”. Well, I learned my lesson on both fronts. Never again Hilton, and never again *******. I’ve yet to call ******* to see if they can do anything, but I did purchase my trip protection. If they cannot make my experience right, I’m not sure who to be more upset at. This hotel also had one bathroom in their lobby. Every time we got locked out of my room, I unfortunately had to use the restroom too. Why is it that your front staff kept pointing me to that bathroom, which had a “out of order” sign on it. For four days, your staff was pointing people to a bathroom that had “out of order” written on it. That may sound negligible, but it is ABSOLUTELY a cherry on top of being locked out of my room, for the first, second, and then third time. I don’t think I can explain how truthfully disappointed I was by my experience with just words in a review. Actions will speak louder, and my actions will never find me back with Hilton OR ******* (unless they can make this situation right)

Nice property but for the money I feel better options, added a resort fee and charged for parking.. House keeping woke me up before 9 which I thought was early. never came back when I asked her to. Have to drive as nothing is in walking distance. Weather was chilly but great walks on beach to Apache pier. Nice place and was very quiet at this time of year.

This Hilton property was old and outdated. The pictures are deceiving. The fabric on the furniture was torn and falling apart. Very surprised at the Hilton brand would consider this up to standard.

We stayed in December for one night while passing through from FL to PA. I was alone with two kids. When we got back from dinner (which went late) it was very cold in our room - 63 degrees. Nothing I did fixed the temperature. By 10:30 when my kids were showered and ready for bed, as we had to be up and out by 7am to continue our long drive home, it was still 63 degrees. I called down to the front desk. No one answered. I WENT down to the front desk. They said maintenance would come take a look. I informed them that we needed to get bed because we had to be up very early. They said maintenance would come right away, they had nothing else to attend to. Twenty minutes went by and no one came so I called back down. This time someone picked up. They apologized and said they would give us a different room. They were sending a bellhop up with a cart and keys to a new room (same floor, they gave me the number). I thanked them. We then waited another 15 minutes. I finally grabbed our things and my kids and we went to wait by the new room (it was in the interior portion of the building and was much warmer than the 1st room even just standing in the hallway waiting). We then saw in the large open atrium the bellhop get off the elevator and head towards our first room location...but on the WRONG FLOOR. I was done by that point. I went back to the front desk. They already knew he went to the wrong floor somehow. They gave me keys to the new room and that was it. Very disappointing.

Liked the hotel but timing for my sons bowl game, Dec. 16, isn't a great time to be in Myrtle Beach for outdoor things. We made the best of it while we were there.

We had disturbance from the party in lobby and management had promised us to give us compensation but no one reached out to us