슬립 인 & 스위트 앳 포트 리(Sleep Inn & Suites Near Fort Gregg-Adams)

The pool has been out of service for renovations for a while and it was not mentioned at all. I booked this trip to visit my son who is in the army. He really wanted to lounge by a pool. I tried to get a refund for 2nd night after I noticed pool was out. Zana told me there was no problem as long as 3rd party approved (they did). Then Zana refused due to the fact that their cleaning staff was gone for the day. This all occurred at 12:30pm. People checkout at 11am. I feel she could’ve been refunded me so I can book another hotel with full working amenities. I was forced to stay here and my son’s wishes were not full filled. Thanks for nothing Zana!

I had a not so great stay at this hotel. In the middle of the night i was awaken from a noise from the room next door. It really bothered my sleep. The customer service was poor, my room seemed like it hasn't been cleaned since last week. Even my covers had yellow stains all over them. Overall, I would not recommend staying at this hotel.

the staff where extremely friendly and helpful . convenient to restaurants and army base

Hotel was very nice, clean nice breakfast, but wondering , why every hotel has started using small square pillows, instead of regular pillows, they are not very comfortable.

Cleanliness; staff pleasant; good bed; size of room.

Front desk people were polite. 1. dirty room - Only surface cleaned 2. had maintenance issue - bathroom light blew that was not fixed 3. TV did not work properly 4. chair in room broken

Great very clean no complaints

Your front desk Associates were great. The room was clean, however, neither of the 2 phones in the room worked. Could not call front desk, had to go to front desk. Hot tub was out of order. We booked because of the hot tub. Would have been good to know it didn't work before we booked.

Loved the pool the room is great.