하얏트 플레이스 애틀랜타 다운타운(Hyatt Place Atlanta Downtown)

Friendly Staff, Free Shuttle, Free Breakfast, Spacious Room, Good location However, Unclean Floor, Not good Shower booth, Dirty Coffee Machine

My original room that I checked into was not clean. Trash in room someone had just took a shower.

The rooms were clean and comfortable. The lobby could use some updates. “Free flowing” is how it is described and that is not accurate. It was cramped. Our main complaint was about the restaurant. The advertisement of having 24/7 dining is quite misleading. The menu is very limited, seemed to be made next door, quality was poor and did not look like the pictures. The shuttle driver was very friendly and outgoing but the front desk staff were not at all. When we did order food it seemed to be an inconvenience. We also had to find our own silverware from the breakfast area. The location was perfect though in walking distance to downtown restaurants.

Great location and very nice staff; the hotel needs a true renovation, better eating facilities, better parking, and renovated bathrooms.

In town for a NCAA tournament. I arrived at 2:40 pm and was told early check-in is $25 otherwise I must wait until 3 pm exactly. Thought this was odd since I’m a Hyatt member and I’ve stayed at locations all over the U.S. In Hampton a month ago I was told there is no early check-in fee.. if rooms are ready then there is no issue. Anyway, I was told to wait “over there” with the others waiting for 3pm because they wouldn’t pay extra. It felt like a shake down.. definitely not the customer service that I am used to. I was late to my event waiting to drop my bags .. definitely would not stay here again.

Nice comfy bed. Big room. Came with a small fridge, microwave and coffee machine. Wonderful breakfast. Only bad thing is a very small bathroom. It was tight but updated.