햄프턴 인 포티지(Hampton Inn Portage)

Rooms weren't ready until 430pm. One and half hours after check in. No toilet paper or tissue in the bathroom in our room. No one at the front desk EVER! Breakfast was terrible, milk was sour. The entire hotel smelled so strong of ****, it made our stomach and throat hurt

While it wasn't as fresh feeling as a lot of Hampton Inns, it was quiet and comfortable. I was basically just there to sleep, so i didn't use the in-room mini fridge. Breakfast was pretty ordinary, although the eggs and potatoes were bland and had an odd taste. The hotel is easy to find. The only disturbing thing was the out-of-date elevator permit... not good - expired three months ago. I tried to upload but app won't cooperate.

Elevator was out without warning. We both have had our knees replaced. Way to hard to ho up to the 3rd flood using the stairs. Disabled couple came in after us same problem only he had a walker! They tried putting them on the 2nd floor!

We checked in around 8 pm. When I asked the receptionist for a luggage cart, she said it wasn’t there in a one sentence answer and after that she hasn’t replied to any of my questions. My booking was already paid through ********** app but the hotel charged me again the same price. They said it was an incidental fee but it wasn’t. Mats in the front lobby and breakfast area are stinky and emitting bad odour. Half of the room where we stayed was vibrating all over the night. Not sure what it was. I wouldn’t recommend this hotel to anyone.

It’s old looking and not renovated. Doesn’t mean it’s dirty. It looks abandoned But what do you expect for the price, right? Pool was excellent and warm and clean with towels Breakfast was very good with good coffee. Rooms were very clean I’d stay again. Only bc of the price

The first room we were given was missing the door security plate thus allowing the door to look unlocked. They changed our room and that door shut extremely hard due to the hinge being loose. We have stayed at this property on numerous occasions,and never gad any issues. I don't know if they are short on help but a screw driver would certainly go a long way into fixing some of these issues. We were extremely disappointed with these issues. The front desk staff was extremely apologetic and professional in dealing with our concerns. We will stay there again but will not return if these simpke issues throughout aren't resolved.

WIFI did not work for entire stay. in 2023, being shut off from weather, road conditions, emails is not ideal

This was our first trip with our puppy. They had a large walking area for dogs. We did not hear any noise at night in our room . Everyone was cordial to the dogs. breakfast area was clean and the food was much better than most other places. The

The room smelled and it wasn’t cleaned properly. The pool was dirty. The pool had accumulated dust and other partials and it was not being cleaned at all. The coffee station was wiped down with dirty rags. The sink in the bathroom was clogged and the bathroom was not cleaned upon our arrival. There were people outside begging for money and it felt unsafe. The front staff did not know how to check us in and we were double charged. Once by ******* which was our original firm of payment and then again by the hotel.