looks impressive from outside and reception. Rooms very basic, some rooms without windows. Need to use the door card to use the lift but won't allow you to go to other floors, except your room, ground floor, and basement (for breakfast). Staff very unhelpful and miserable, cant even be bothered to greet you, except for catering staff. Food ok, plenty of fruit and hot food. Be careful, as they tell you that you have used items that you haven't. Clean except bathroom floor. We have stayed in many hotels in Vietnam, many have less stars but much nicer, with nicer staff. Will never stay again
번역