힐튼 비치프론트 리조트 & 스파 힐튼 헤드 아일랜드(Hilton Beachfront Resort & Spa Hilton Head Island)

Gaste mi dinero en un hotel al cual nunca fui

Given the name and the type of property it needs a little TLC. Not bad but this was once a jewel. Return it to its former glory.

Our stay did not disappoint. The staff were very professional, kind and helpful. The hotel was meticulous. Great all around.

My room was very clean and comfortable with an incredible ocean front view. The pools and beach area are very nice with both indoor and outdoor pools, hot tub, restaurants and pool bar. However, this hotel has a very corporate look and not a very “welcome to the beach” look or feel. Additionally, I was taken back by the lack of Marriott level customer service you’d expect. At check in on Saturday the valet couldn’t have been bothered to greet me at all. As I finished unloading my luggage myself, the attendant then asked me to move the car. I then handed him the key and asked for my valet ticket. Surprised my room wasn’t ready at 3pm and had no problem waiting until 4 to receive a text message when the room would be ready. I never did get the text message from Jee at the front desk and picked up my room key at 6pm when I was done being eaten alive by the mosquitos at the pool area. I was taken back when Max at the bar said that if I wanted a chair on the beach, I could take one myself from the pool area and walk it to the beach since the “season is over we Don’t put chairs out now.” On a positive, the restaurant staff was very friendly and welcoming as you’d expect from Marriott. Food was good.

Stayed here in November, but the weather was 75 degrees everyday. Wish the pool was heated! Overall beautiful place and relaxing time.

This Marriott has been updated recently. Very clean. We love the pool right on the beach. The location in Palmetto Dunes is very convenient to everything. Highly recommend!

The hotel walls between rooms are not insulated very well. For two nights we had to listen to loud children below us and a couple doing the wild thing beside us, well into the late hours. Beware of the hidden resort fees. I booked through *******, when I got to the hotel I was surprised at the extra cost. There are random, uneven charges on my card that do not make sense.

We had a wonderful time. The staff is very friendly and helpful. Check-in and check-out was easy and fast.

The staff here are excellent. The beds are comfortable. Sunrise views were worth the upgrade. The only things that would have made it better would have been a heated pool and buffet breakfast every day of the week, not just weekends.