호텔 나투르메드 카르보나(Hotel Carbona Thermal Spa)

The hotel and the services are above expectation. Decent prices and the staff is very helpful and polite. The thermal spa and the experience pool, the pool bar is excellent. Swimming pool is 25 meters long, 2 saunas can be used and included. Highly recommended.

The recent heat wave (August 2023) was hard to bear so we booked a fully air conditioned hotel with a pool to escape the heat for a few days. We are very well travelled and no strangers to hotels but this hotel is absolutely wonderful. It would take ages to point out all the small details that they get absolutely right and to explain that the management clearly know their business. It is rare to find such service and we shall return. The setting and the architecture are just amazing. The trees, the flowers, the marble finishes and the superb spa facilities. Everything is spotlessly clean and everything works flawlessly. Great staff in all departments and then there is the food . . . . It will take ages to diet off the extra kilos after so much top quality lamb, venison, smoked salmon, beef, pork, chicken – all presented with perfection. What a superb high standard. The buffet is just out of this world. The porter brought our luggage in from the car and returned it to the car when we left . . . now it's a long time since that happened. They say that “Quality is remembered long after the price is forgotten” so just get booked and pay the bill with a smile as it is worth every Euro and actually not really expensive at all. You will never regret it.

Stayed with the family in October 2022 for 10 days and had the most awful experience in my life. The room wasn’t cleaned as you expect in 4 star hotel, there’s no air conditioning in rooms, mouldy shower, rude staff. Not suitable for parents with children.

Check in, check out takes horribly long time. Didn’t get the products included. When complaining about it, they didn’t even say sorry. Not really a dog friendly place. Thermal water was nice. Though you have to walk a lot to get to the pool

Good location and parking, nice staff, nice pools but this year the pools were not as clean as before (some mold in the outside pool), mattresses too soft and worn out, the rooms overlooking restaurant noisy because of the ventilators.

It was a wonderful stay in the Hotel. Everything was perfect. We come back for sure.

Skvělý welness včetně velkého plaveckého bazénu, výborná kuchyně, ochotný personál.

We came for two nights and escaped after one night in this nightmare of hotel. When we arrived we were lied to that the only available room was a suite at €400. Later we found on booking huge available of other rooms. The hotel resolution was....next time when you come will compensate you. Food was terrible real pig style and without any Covid-19 precautions. When we asked for towel exchange we were told that only one towel is allowed per day....that ended on a huge argument with reception still we didn't get the towel.